Business Operations Associate - Manufacturing Support

SOKOL GxP Services; Harvard (MA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Holiday pay

401(k) program

Employee referral bonus program

Direct hire option

Job summary

SOKOL GxP Services is seeking a Business Operations Associate to support equipment, systems, and day-to-day operations in a GMP cell therapy facility at Devens, MA. This junior role collaborates with Manufacturing Operations, Facilities & Engineering, Technical Services, Quality, Supply Chain, Automation, and Validation to ensure equipment readiness and manufacturing continuity.

Position details include a 6-month contract with possible extension, start date September 7, 2026, 100% onsite work,

Qualifications

• Associate degree or 1–3 years of GMP-regulated biotech manufacturing experience.
• Experience in manufacturing operations in a regulated environment.
• Ability to independently manage multiple priorities in a dynamic, cross-functional environment.
• Proficiency with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Coordinate equipment and facility work across GMP operations.
• Track work orders and service requests; liaise with vendors.
• Assist with equipment downtime and return-to-service coordination.
• Monitor spare parts and materials availability.
• Support equipment-related quality events and CAPAs.
• Maintain audit readiness and documentation.
• Support manufacturing inventory activities and transfers when needed.

Skills

MS Word

MS Excel

PowerPoint

Lean

Prioritization

Cross-functional collaboration

Education

Associate degree

Tools

Infinity

Syncade

DeltaV

SAP

Maximo

Job description

The Business Operations Associate will support equipment, systems, and day-to-day manufacturing operations within a GMP cell therapy facility. This junior-level role works closely with Manufacturing Operations, Facilities & Engineering, Technical Services, Quality, Supply Chain, Automation, and Validation to help maintain equipment readiness and manufacturing continuity.

Responsibilities include coordinating equipment and facility work, tracking work orders and service requests, supporting vendor activities, assisting with equipment downtime and return-to-service coordination, monitoring spare parts and materials, supporting equipment-related quality events and CAPAs, and maintaining audit readiness.

The position may also support manufacturing inventory activities, material availability, inventory discrepancy resolution, equipment transfers, 5S activities, and Operational Excellence initiatives.

Position details:

• Hourly rate: $25.80–$30.80;
• Contract length: 6 months with possible extension;
• Start date: September 7, 2026;
• Location: Devens, MA;
• Work arrangement: 100% onsite;
• Schedule: Monday–Friday, normal business hours, with weekend or holiday support as required;
• Maximum hours: 40 hours per week;
• W-2 contract position;
• No C2C options;
• No visa sponsorship.

Work is performed in a cell therapy manufacturing facility and may include classified areas requiring appropriate gowning and PPE.

Required:

• Associate degree, or 1–3 years of relevant experience in a GMP-regulated biotechnology or pharmaceutical manufacturing environment or related scientific or engineering field;
• Manufacturing operations or manufacturing-support experience in a regulated environment;
• Ability to independently manage multiple priorities in a dynamic, cross-functional environment;
• High proficiency with Microsoft Word, Excel, and PowerPoint;
• Strong organizational and time-management skills;
• Lean process knowledge;
• Flexibility to adapt to changing work environments and schedules, including weekend and holiday support as required;
• Authorization to work in the United States without visa sponsorship.

Preferred:

• Experience with Infinity;
• Experience with Syncade;
• Experience with DeltaV;
• Experience with SAP;
• Experience with Maximo;
• Lean Yellow Belt or Green Belt certification.

• Health insurance with dental and vision insurance options.
• Holiday pay.
• 401(k) program.
• Employee referral bonus program.
• The client retains the right to hire the contractor directly.