Business Operations Associate - Manufacturing Support

SOKOL GxP Services; Massachusetts; On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance with dental andVision

Holiday pay

401(k) program

Employee referral bonus program

Job summary

SOKOL GxP Services is hiring a Business Operations Associate to support equipment, systems, and day‑to‑day operations in a GMP cell therapy facility. This junior role collaborates with multiple departments to ensure equipment readiness and manufacturing continuity.

Responsibilities include coordinating work, tracking service requests, supporting vendor activities, and helping with CAPAs and audit readiness. Onsite in Devens, MA with standard hours.

Qualifications

• Associate degree or 1–3 years in GMP biotech/pharma manufacturing.
• Experience in manufacturing operations in a regulated environment.
• Ability to manage multiple priorities in a cross‑functional setting.
• Strong MS Word/Excel/PowerPoint skills.
• Excellent organizational and time‑management abilities.
• US work authorization without visa sponsorship.

Responsibilities

• Coordinate equipment and facility work in a GMP cell therapy setting.
• Track work orders and service requests, monitor spare parts.
• Support vendor activities and equipment downtime return‑to‑service.
• Assist with quality events and CAPAs related to equipment.
• Maintain audit readiness and regulatory documentation.
• Support inventory, transfers, 5S, and operational excellence efforts.

Skills

MS Word

MS Excel

MS PowerPoint

Lean process knowledge

Time management

Organization skills

Education

Associate degree

Tools

Infinity

Syncade

DeltaV

SAP

Maximo

Job description

The Business Operations Associate will support equipment, systems, and day-to-day manufacturing operations within a GMP cell therapy facility. This junior-level role works closely with Manufacturing Operations, Facilities & Engineering, Technical Services, Quality, Supply Chain, Automation, and Validation to help maintain equipment readiness and manufacturing continuity.

Responsibilities include coordinating equipment and facility work, tracking work orders and service requests, supporting vendor activities, assisting with equipment downtime and return-to-service coordination, monitoring spare parts and materials, supporting equipment-related quality events and CAPAs, and maintaining audit readiness.

The position may also support manufacturing inventory activities, material availability, inventory discrepancy resolution, equipment transfers, 5S activities, and Operational Excellence initiatives.

Position details:

• Hourly rate: $25.80–$30.80;
• Contract length: 6 months with possible extension;
• Start date: September 7, 2026;
• Location: Devens, MA;
• Work arrangement: 100% onsite;
• Schedule: Monday–Friday, normal business hours, with weekend or holiday support as required;
• Maximum hours: 40 hours per week;
• W-2 contract position;
• No C2C options;
• No visa sponsorship.

Work is performed in a cell therapy manufacturing facility and may include classified areas requiring appropriate gowning and PPE.

Required

• Associate degree, or 1–3 years of relevant experience in a GMP-regulated biotechnology or pharmaceutical manufacturing environment or related scientific or engineering field;
• Manufacturing operations or manufacturing-support experience in a regulated environment;
• Ability to independently manage multiple priorities in a dynamic, cross-functional environment;
• High proficiency with Microsoft Word, Excel, and PowerPoint;
• Strong organizational and time-management skills;
• Lean process knowledge;
• Flexibility to adapt to changing work environments and schedules, including weekend and holiday support as required;
• Authorization to work in the United States without visa sponsorship.

Preferred

• Experience with Infinity;
• Experience with Syncade;
• Experience with DeltaV;
• Experience with SAP;
• Experience with Maximo;
• Lean Yellow Belt or Green Belt certification.

• Health insurance with dental and vision insurance options.
• Holiday pay.
• 401(k) program.
• Employee referral bonus program.
• The client retains the right to hire the contractor directly.