Business Operations Associate - Manufacturing Support

SOKOL GxP Services; Ayer (MA); On-site; USD 73,928,000 - 88,255,000; Full time

Benefits offered by this job

Health insurance

Holiday pay

401(k) program

Employee referral bonus

Contractor may be hired directly

Job summary

SOKOL GxP Services seeks a Business Operations Associate to support equipment, systems and day-to-day manufacturing operations in a GMP cell therapy facility. The role collaborates with Manufacturing Operations, Facilities & Engineering, Quality, Supply Chain and Validation to maintain equipment readiness and manufacturing continuity.

The position is 100% onsite in Devens, MA, with a 6-month contract and potential extension.

Qualifications

• Associate degree or 1–3 years of GMP-regulated biotech manufacturing experience.
• Experience with manufacturing operations or manufacturing-support in a regulated environment.
• Ability to manage multiple priorities in a dynamic, cross-functional setting.
• Proficiency with Word, Excel, and PowerPoint; strong organizational skills.
• Lean process knowledge; adaptable to changing schedules including weekends/holidays.

Responsibilities

• Coordinate equipment and facility work and track work orders.
• Support vendor activities and assist with equipment downtime and return-to-service.
• Monitor spare parts and materials; support equipment-related quality events and CAPAs.
• Maintain audit readiness and assist with inventory and transfer activities as needed.
• Contribute to Operational Excellence initiatives and 5S activities when applicable.

Skills

MS Office proficiency

Time management

Lean knowledge

Cross-functional teamwork

GMP/biotech familiarity

Education

Associate degree

Tools

Infinity

Syncade

DeltaV

SAP

Maximo

Job description

The Business Operations Associate will support equipment, systems, and day-to-day manufacturing operations within a GMP cell therapy facility. This junior-level role works closely with Manufacturing Operations, Facilities & Engineering, Technical Services, Quality, Supply Chain, Automation, and Validation to help maintain equipment readiness and manufacturing continuity.

Responsibilities include coordinating equipment and facility work, tracking work orders and service requests, supporting vendor activities, assisting with equipment downtime and return-to-service coordination, monitoring spare parts and materials, supporting equipment-related quality events and CAPAs, and maintaining audit readiness.

The position may also support manufacturing inventory activities, material availability, inventory discrepancy resolution, equipment transfers, 5S activities, and Operational Excellence initiatives.

Position Details

• Hourly rate: $25.80–$30.80;
• Contract length: 6 months with possible extension;
• Start date: September 7, 2026;
• Location: Devens, MA;
• Work arrangement: 100% onsite;
• Schedule: Monday–Friday, normal business hours, with weekend or holiday support as required;
• Maximum hours: 40 hours per week;
• W-2 contract position;
• No C2C options;
• No visa sponsorship.

Work is performed in a cell therapy manufacturing facility and may include classified areas requiring appropriate gowning and PPE.

Requirements

Required

• Associate degree, or 1–3 years of relevant experience in a GMP-regulated biotechnology or pharmaceutical manufacturing environment or related scientific or engineering field;
• Manufacturing operations or manufacturing-support experience in a regulated environment;
• Ability to independently manage multiple priorities in a dynamic, cross-functional environment;
• High proficiency with Microsoft Word, Excel, and PowerPoint;
• Strong organizational and time-management skills;
• Lean process knowledge;
• Flexibility to adapt to changing work environments and schedules, including weekend and holiday support as required;
• Authorization to work in the United States without visa sponsorship.

Preferred

• Experience with Infinity;
• Experience with Syncade;
• Experience with DeltaV;
• Experience with SAP;
• Experience with Maximo;
• Lean Yellow Belt or Green Belt certification.

Benefits

• Health insurance with dental and vision insurance options.
• Holiday pay.
• 401(k) program.
• Employee referral bonus program.
• The client retains the right to hire the contractor directly.