Business Operations Associate

Impact Electronic Solutions, Inc.; Town of Florida (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Impact Electronic Solutions, Inc. seeks an early-career Business Operations Associate to help develop broad knowledge of customers, manufacturing operations, and business processes while supporting the Program Management function.

The role spans customer requirements, internal coordination, issue resolution, and cross-functional activities across the organization. The ideal candidate is motivated with strong problem-solving, initiative, ownership, and a desire to learn and achieve results, with

Qualifications

• Bachelor's degree preferred in business/related discipline.
• Recent/soon-to-be graduates encouraged to apply.
• Internship, customer service, leadership or operations experience beneficial but not required.
• Manufacturing or electronics industry experience beneficial but not required.

Responsibilities

• Support Program Management with customer requirements, order management, reporting and follow-up.
• Coordinate activities and requirements across multiple functional areas of the business.
• Support customer communication, account reviews and operational reporting.
• Monitor commitments, identify risks, and assist with driving issues through resolution.
• Analyze business and operational problems and support development of solutions.
• Maintain accurate customer, order, and business information within company systems.
• Support manufacturing, material, quoting, and other business activities as assigned.
• Take increasing ownership of responsibilities as knowledge develops.

Skills

Problem solving

Initiative

Ownership

Customer communication

Education

Bachelor's degree in Business Administration/Management/Operations/Supply Chain/Finance/Marketing

Job description

The Business Operations Associate is an early-career position designed to develop broad knowledge of customers, manufacturing operations, and business processes while supporting the Program Management function.

The position works across multiple areas of the organization to support customer requirements, coordinate internal activities, solve problems, and help ensure commitments are successfully executed. The role provides exposure to manufacturing operations, material flow, quoting, order management, customer communication, and cross-functional business processes.

The ideal candidate is a motivated individual who demonstrates strong problem-solving ability, initiative, ownership, and a desire to learn and achieve results.

Key Responsibilities:

• Support Program Management with customer requirements, order management, reporting, and follow-up.
• Coordinate activities and requirements across multiple functional areas of the business.
• Support customer communication, account reviews, and operational reporting.
• Monitor commitments, identify risks, and assist with driving issues through resolution.
• Analyze business and operational problems and support the development of solutions.
• Maintain accurate customer, order, and business information within company systems.
• Support manufacturing, material, quoting, and other business activities as assigned.
• Take increasing ownership of responsibilities as knowledge and capabilities develop.
• Perform other duties as assigned.

Qualifications:

Bachelor's degree in Business Administration, Management, Operations, Supply Chain, Finance, Marketing, or a related discipline preferred.

Recent and soon-to-be graduates are encouraged to apply.

Previous internship, customer service, leadership, operations, project, or business experience is beneficial but not required.

Manufacturing or electronics industry experience is beneficial but not required.