Business Operations Associate

Partiful; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with up to 6% matching

Health, dental, and vision insurance

Free OneMedical membership

Unlimited vacation

Quarterly stipend for parties

Job summary

Partiful in New York is seeking a Business Operations Associate to play a key role in building and scaling operations. You will work across teams to identify inefficiencies and implement solutions, utilizing AI to streamline processes.

The ideal candidate has 2-4 years of business operations experience, including fieldwork, and is comfortable with self-service analytics. Enjoy comprehensive benefits, unlimited vacation, and a diverse team.

Qualifications

• 2-4 years of experience in business operations or a similar function.
• Minimum of 1 year in a high-growth startup.
• Experience performing self-service analytics.

Responsibilities

• Be part of an innovative, AI-native team.
• Execute high-priority projects across the business.
• Drive cost reduction by identifying opportunities.

Skills

Business operations experience

Self-service analytics

AI-native capabilities

Inductive reasoning

Problem-solving

Education

Bachelor's degree

Tools

SQL

Python

Job description

The Role

As a Business Operations Associate, you'll play a key role in building and scaling Partiful's operations. You'll act as a connector and force multiplier across every team in the company—identifying inefficiencies, standing up solutions or building the systems that fix them, and finding ways to make everyone faster. This is a role for someone who sees AI as a first instinct, not a last resort; no two weeks will look the same.

In this role you will:

• Be a core part of an innovative, AI-native team that serves as the backbone of the company and the swiss-army-knife of any problem that arises
• Personally execute on high-priority projects across the business
• Own vendor relationships end-to-end—sourcing, diligencing, negotiating, and implementing
• Drive cost reduction across the business, identifying and actioning on opportunities in collaboration with Product, Design and Data Science
• Support ticketing operations, helping build and scale the systems and processes that power Partiful's new ticketing business
• Relentlessly identify painpoints, and streamline, automate and scale processes to make every team across the business better and more efficient, with a strong bias towards building & deploying AI wherever possible
• Prototype solutions & build internal tools end-to-end using vibe coding

You're a good fit if you:

• Have 2-4 years of experience in business operations or a similar function, with a minimum of 1 year in a high-growth startup
• Have minimum 2 years of "field work"—e.g., at a physical services marketplace (delivery, rideshare), forward deployed engineering, onsite consulting, etc.
• Have experience performing self-service analytics, including SQL, python and/or dashboarding capabilities
• Are AI-native, with a bias towards creating agents and relying on AI wherever possible to streamline workflows
• Are able to inductively reason about metrics and strategy based on the facts you learn on the ground
• Are comfortable jumping into any problem to fix it, no matter how small
• Have a bachelors degree

What we offer:

• 401(k) with up to 6% matching
• Comprehensive health, dental, and vision insurance for you and all your dependents (FSAs and HSA plans available)
• Free OneMedical membership, telehealth, and virtual mental health services
• Commuter benefits & contributions towards ClassPass and Citibike memberships
• Unlimited vacation (minimum 3 weeks required)
• Quarterly stipend to plan your own party and dogfood the product
• Semi-annual travel benefit & semiannual team off-sites

We’re an equal-opportunity employer and strongly encourage applicants from traditionally underrepresented backgrounds to apply. We’re proud to be a diverse team, and actively work to bring new perspectives to the table.