Business Operations & Analytics Specialist

SaidGig; New York (NY); Remote; USD 69,000 - 83,000; Full time

Job summary

SaidGig is seeking a data-driven operations professional for a remote contract role focused on turning operational data into actionable insights that help improve business performance. You will produce dashboards, KPI reports, and documentation that support data-driven decisions across business processes.

Responsibilities include developing process analyses, crafting executive-ready presentations, and translating findings into practical recommendations for diverse stakeholders while contributing

Qualifications

• Experience in operations management or business analytics roles.
• Proficiency with BI dashboards and KPI reporting.
• Ability to translate data into actionable recommendations.

Responsibilities

• Analyze operational data and performance metrics to identify trends, inefficiencies, and opportunities.
• Create, interpret, and improve dashboards, KPI reports, and BI materials.
• Develop process flows, workflow analyses, and operational reviews with clear insights.
• Create presentation decks and visual documentation to communicate recommendations.
• Build rubrics and frameworks for evaluating outcomes and performance.
• Translate findings into concise reports for diverse stakeholders.
• Provide domain input to support AI and analytics platform training.

Skills

BI tools

Dashboarding

Data analysis

Communication

Stakeholder mgmt

Presentation decks

Process documentation

Tools

Power BI

Tableau

Looker

Job description

Role Overview

Turn operational data into clear insights, practical recommendations, and high-quality input that helps train and refine next-generation AI and analytics systems. This remote contract role supports a customer project focused on improving business performance through data-driven operational analysis. No prior AI experience is required, your business operations and analytics expertise is the focus.

Key Responsibilities

• Analyze operational data and performance metrics to identify trends, inefficiencies, and improvement opportunities within business processes.
• Create, interpret, and improve dashboards, KPI reports, and business intelligence materials that support data-driven decisions.
• Develop and document process flows, workflow analyses, and operational reviews that produce clear, actionable insights.
• Create presentation decks and other visual documentation to communicate complex data and recommendations effectively.
• Build rubrics and frameworks for evaluating operational outcomes and performance measures.
• Translate findings into concise recommendations and reports tailored to a range of business stakeholders.
• Provide structured feedback and nuanced domain input to support the training and refinement of AI and analytics platforms.

Qualifications

• Experience as an Operations Manager, Business Analyst, Strategy and Operations Manager, Program Manager, Revenue Operations Specialist, Supply Chain Manager, or in a comparable role.
• Advanced proficiency with business intelligence tools, dashboards, and KPI reporting platforms.
• Strong data analysis, dashboard creation, data visualization, and operational metrics analysis skills.
• Hands-on experience with process documentation, workflow optimization, and operational review methodologies.
• Ability to interpret and present data through charts, tables, and executive-summary formats.
• Ability to create high-quality presentation decks and visual documentation for business audiences.
• Excellent written and verbal communication, stakeholder management, recommendation writing, and the ability to explain complex concepts to varied audiences.
• Ability to adapt operations and analytics expertise to innovative projects.

Work Terms

Remote contract engagement.

Compensation $50 to $60 per hour.