Business Operations Analyst (Starlink)

United States Digital Space LLC; Hawthorne (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

Medical, vision & dental coverage

401(k)

Disability insurance

Life insurance

Paid parental leave

Paid vacation

Paid holidays

Paid sick leave

Job summary

Starlink is seeking a Business Operations Analyst in Hawthorne, CA to blend planning and analysis with strategic decision-making. You will own global S&OP for hardware products, analyze KPIs, and support cross‑functional initiatives with leadership.

You will translate data into actionable insights, forecast demand, optimize inventory, and help accelerate hardware adoption. The role requires 1+ years in engineering/ops and proficiency in Excel, SQL, and Python.

Qualifications

• Bachelor's Degree in engineering, mathematics, computer science, data science, physics, or other quantitative field.
• 1+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
• 1+ years of experience in Excel or programming

Responsibilities

• Own global S&OP for specific hardware products to convert hardware into active, paying customers.
• Analyze KPIs such as active subscribers, network utilization, latency, inventory turnover, and unit economics.
• Translate analysis into strategic insights and hardware mix strategy to boost adoption.
• Orchestrate global supply allocation and demand forecasting with Network Engineering.
• Drive resource planning for verticals and hardware ramp/sunset plans with Engineering.
• Enable go-to-market for products post-licensing and certification.
• Identify initiatives to improve Starlink's operational trajectory with leadership.

Skills

SQL

Python

Excel

Education

Bachelor's degree in engineering, mathematics, computer science, data science, physics, or other quantitative field

Tools

Power BI

Tableau

Looker

Job description

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

BUSINESS OPERATIONS ANALYST (STARLINK)

One of the most ambitious missions that the company has undertaken to date, Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization.

Starlink Business Operations combines traditional planning and analysis with broader business decision-making and strategy, directly supporting the company’s leadership. Business Operations is embedded in daily operations, supporting both near‑term execution and long‑term planning. Team members are expected to analyze data and provide recommendations and to lead cross‑functional decision‑making and implementation of the recommendations. Starlink Business Operations is lean and dynamic, operating with a fluid structure that favors high agency. We expect high performers to expand their scope across the program’s most critical bottlenecks.

RESPONSIBILITIES:

• Own global S&OP (Sales & Operations Planning) for specific hardware products to convert hardware into active, happy, paying customers

• Analyze key performance indicators, especially active subscribers, network utilization, produce‑to‑activate latency, inventory turnover, and hardware unit economics (CAC, payback period); includes developing complex S&OP models and decision‑making tools

• Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital

• Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with Network Engineering

• Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with Hardware & Manufacturing Engineering

• Enable and accelerate go‑to‑market execution for products post‑licensing and certification to ensure zero‑latency deployment

• Identify initiatives for improvement of Starlink's operational trajectory, including developing, tracking, and executing business initiatives with the company's leadership

BASIC QUALIFICATIONS:

• Bachelor's Degree in engineering, mathematics, computer science, data science, physics, or other quantitative field

• 1+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship

• 1+ years of experience in Excel or programming

PREFERRED SKILLS AND EXPERIENCE:

• Evidence of exceptional ability, especially within an ambiguous environment

• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience

• Demonstrated success driving tangible impact/influencing within a broader organization

• Extreme sense of urgency and ownership; bias toward action and automation

• Ability to read and interpret income statements, balance sheets, and cash flow statements

• Strong proficiency in SQL and Python; ability to handle large datasets independently

• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)

• Strong written and verbal communication skills, particularly with senior business leaders

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed

• Willingness to travel to customer sites, other the company locations, and events as needed

COMPENSATION AND BENEFITS:

Pay range: Business Operations Analyst/Level I: $85,000.00 - $100,000.00/per yearBusiness Operations Analyst/Level II: $95,000.00 - $120,000.00/per year

Your actual level and base salary will be determined on a case‑by‑case basis and may vary based on the following considerations: job‑related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at the company. You may also be eligible for long‑term incentives, in the form of company stock, stock options, or long‑term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long‑term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, ment