Business Operations Analyst

Federal Reserve Bank of New York; Richmond (VA); On-site; USD 80,000 - 92,000; Full time

Job summary

The Federal Reserve Bank of New York is seeking a detail-oriented Business Operations Analyst for the Markets Group in Richmond, VA. This on-site role supports leadership with administrative and operational tasks, travel coordination, and process improvement initiatives.

Key responsibilities include calendar management, budget tracking for travel, SharePoint site maintenance, and planning team events. The ideal candidate demonstrates strong communication, problem-solving, and independent

Qualifications

• Professional administrative assistant and business operations experience.
• Exceptional attention to detail and follow-up skills.
• Able to manage multiple competing priorities and calendars simultaneously.
• Strong calendar management with high-volume scheduling of internal and external meetings.
• Strategic thinking to prioritize tasks and requests.

Responsibilities

• Provide high-level support to Markets Group leadership and departments.
• Coordinate complex executive schedules and travel arrangements.
• Monitor staffing activities and travel budgets; manage SharePoint Travel Page.
• Plan and coordinate team events and meetings; support virtual, onsite, and hybrid environments.
• Perform centralized administrative duties including mail, pantry, and supply management.

Skills

Administrative support

Calendar management

Travel coordination

Communication skills

Problem solving

Team collaboration

Customer service

Tools

MS Office Suite

SharePoint

Workday

AI tools

Visio

Teams

Job description

Company Federal Reserve Bank of New York

When you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation. Our mission-driven, curious, and dedicated colleagues apply their diverse perspectives and unique talents to support the strength of the U.S. economy and stability of the global financial system. At the Bank, we work full-time onsite with our teams. We believe being physically together allows us to draw on our collective strengths, while recognizing that the ability to work flexibly from time to time remains important to achieving our mission.

The Markets Group is looking for a detail-oriented, highly motivated, and energetic Business Operations Analyst to join the Markets Business Services team providing support to the Markets Leadership Team in Richmond, Virginia. This position will be responsible for coordinating, integrating, and administering a range of diverse support functions. This position offers the opportunity to support the organization through relevant business operations, business processes, administrative, and analytical focused assignments.

How You’ll Make an Impact as a Business Operations Analyst

Administrative Support & Coordination

• Provide high-level support to the Markets Group leadership, teams, and departments
• Manage and coordinate complex schedules for multiple executives, resolving conflicts and prioritize meetings with internal and external stakeholders
• Maintain function/team calendars and shared mailboxes with precision
• Coordinate domestic and international travel arrangements using online tools and travel consultants
• Provide backup coverage for the Business Services Support staff, including potential support to the Executive Assistant (EA) of the Markets Group Head

Business Operations & Process Management

• Monitor and maintain staffing activities and workforce planning initiatives
• Prepare, monitor, and track travel budgets and current-year travel expenditures
• Maintain SharePoint Travel Page and other digital workplace resources
• Identify opportunities for process improvement and contribute to the development of efficient workflows
• Respond to inquiries regarding operations and processes within your coverage area
• Oversee office space planning and equipment management

Event Planning & Stakeholder Engagement

• Plan and coordinate team events, meetings, and activities; manage all logistics to ensure successful execution
• Facilitate meetings in virtual, onsite, and hybrid environments
• Assist in the preparation of reports and presentations for internal and external stakeholders
• Collaborate effectively with team members across the organization

Office Management

• Perform centralized administrative duties including mail distribution, pantry maintenance, and supply management
• Maintain inventory and place orders for office supplies and other materials
• Manage SharePoint sites and digital workplace tools for the team

The Unique Skill Sets We’re Looking For

• Professional administrative assistant and business operations experience
• Self-starter with exceptional attention to detail and follow-up skills
• Proven ability to manage multiple competing priorities, meet tight deadlines, and coordinate multiple calendars simultaneously
• Strong calendar management experience, including scheduling high volumes of internal and external meetings
• Strategic thinking skills with ability to prioritize assignments, requests, tasks, and projects effectively
• Excellent customer service orientation with ability to take initiative and proactively accomplish requests
• Independent worker who can also collaborate effectively as part of a team with minimal supervision
• Strong problem-solving skills and sound judgment in resolving day-to-day administrative matters
• Professional communication skills to engage appropriately with all levels of management, including senior executives and external visitors
• Discretion and judgment in handling sensitive data and confidential information
• Technical proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio, Teams)
• Experience with enterprise applications such as Workday, AI tools and SharePoint Travel
• 5% of the time to the NY office

Other Things to Know

• Salary Range: $80000- $92000 / year
• We believe in transparency at the New York Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.
• Technical proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio, Teams)
• Experience with enterprise applications such as Workday, AI tools and SharePoint Travel
• 5% of the time to the NY office

Job Details

Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No)

No Job Category Operations Family Group Work Shift First (United States of America)

Equal Opportunity Statement

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. The Federal Reserve is one of the world's most influential, trusted and prestigious financial organizations.

Our Culture

Our programs and benefits are designed to support you through all your life stages:

• Learning & Growing: Educational assistance, career development tools, and stretch opportunities
• Supporting Your Family: Parental leave, adoption assistance, back-up dependent and elder care, college planning resources, and more
• Managing Your Health: Comprehensive insurance plans, leave policies, onsite Health & Wellness Center, and onsite Fitness Center
• Optimizing Your Finances: Pension plan, 401(k) with generous match, financial planning resources, and subsidized public transportation program

Our Culture is deeply grounded in our Touchstone Behaviors

By working with us, you’ll have the opportunity to develop and demonstrate your ability to Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership. These competencies shape our culture here at the Bank. They also provide a shared language for how we work together and achieve success and set clear expectations for leading with impact at every stage of your career. Learn more.

Why Our People Choose Us

• Our reputation precedes us
• There will always be room for personal growth
• Our people are first
• You’ll find the right balance
• Your responsibilities will be meaningful
• We hope that you will be our future colleague.

Privacy Notice

Our bank has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at [e-mail] and we’ll be glad to help.

Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquires including the status of applications will not receive a response from this e-mail box.