Business Operations Analysis Management

University of Utah

Salt Lake City (UT)

Hybrid

USD 75,000 - 100,000

Full time

17 hours ago

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Benefits offered by this job

Health care coverage

Tuition reduction

Retirement plans

Paid leave

Job summary

University of Utah is seeking a Manager/Senior Manager to lead operations within the Office of Sponsored Projects. You will supervise the Contract Administrators team, drive process improvements, support compliance, and partner with campus stakeholders to enhance service delivery.

The role requires a strong background in research administration, federal regulations, and advanced analytical and communication skills. A bachelor’s degree is required, with a master’s preferred.

Qualifications

Minimum of five years of experience in research administration.
Strong analytical, written, and interpersonal communication skills.
Experience interpreting federal regulations related to grants and contracts.
Certified Research Administrator (CRA) credential preferred or obtainable within a year.

Responsibilities

Support administration and improvement of OSP systems and processes.
Translate sponsor and regulatory requirements into operational procedures and controls.
Collaborate with campus partners to support sponsored project administration.
Provide leadership across OSP teams for compliance, metrics, and reporting.
Supervise Contract Administrators handling award and subaward activities.
Lead recruitment, onboarding, training, and retention for team staff.

Skills

Analytical skills

Communication skills

Leadership

Regulatory/compliance knowledge

Research administration experience

Education

Bachelor’s degree (or equivalent)

Master’s degree (or equivalent)

Tools

Microsoft Office

Job description

Hybrid Work Schedule: Minimum of 24 hours (3 business days) a week in the office. Regular Office Hours: Monday through Friday: 8:00 am – 5:00 pm

VP Area

VP Area President

Department

Department 00644 - Office of Sponsored Projects

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $75,398 - $100,000

Close Date

Close Date 10/01/2026

Priority Review Date (Note - Posting may close at any time)

The Operations Team supports the University of Utah Office of Sponsored Projects (OSP) through award management, compliance oversight, and operational support for the research enterprise. This role is responsible for assigned award management and subaward processes, implementation of sponsor and regulatory requirements, compliance readiness efforts, and coordination with institutional and external partners. This role develops and maintains operating procedures, oversees operational reporting, provides training and guidance, monitors regulatory changes, and leads process improvement initiatives. The role serves as a subject matter expert for research administration systems and operational processes, supports system governance activities, and resolves complex operational and compliance issues. Reporting to the Associate Director of Operations, this role supervises staff, supports professional development, and collaborates with campus stakeholders to enhance OSP service delivery, operational efficiency, and compliance effectiveness. This is a hybrid work opportunity. The value of being an employee at the University of Utah goes far beyond your base salary, so we encourage you to carefully consider and compare our total package offer. This package includes a variety of excellent employee benefits, including health care coverage, retirement plans, and paid leave time as well as other valuable benefits, services, and programs such as tuition reduction. One example is the U’s retirement benefits which amount to a 14.2% contribution in addition to your annual salary. You may view the U’s total compensation estimator to calculate the approximate value of your total compensation at www.hr.utah.edu/comp/totalcomp.php. If you have any questions on how to use the estimator tool, please contact Human Resources at 801-581-7447.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Support the administration and continuous improvement of OSP research administration systems, business processes, user access, and system controls.
Interpret sponsor, federal, and institutional requirements and work with OSP leadership and campus partners to translate those requirements into operational processes, procedures, system controls, training, and monitoring activities.
Serve as a key operational partner, collaborating with internal and external stakeholders, and campus departments to support sponsored project administration activities.
Provide operational leadership across OSP teams in support of compliance requirements, process optimization, performance metrics, reporting, and strategic initiatives.
Supervise the Contract Administrators team responsible for assigned award administration and subaward management activities, ensuring efficient operations, high-quality service, compliance, and achievement of departmental goals and key performance indicators (KPIs).
Lead recruitment, hiring, onboarding, training, and retention efforts for team staff.
Manage team workload distribution and resource allocation to ensure service delivery, appropriate leave coverage, and operational continuity.
Establish performance expectations and support employee growth through coaching, mentoring, and professional development opportunities.
Foster a collaborative, service-focused, and high-performing team environment through regular communication and ongoing feedback.
Conduct performance evaluations and address employee performance issues in accordance with university policies and procedures.
Monitor operational trends and recommend process improvements to enhance efficiency, consistency, compliance, and customer service.
Assist leadership with data analysis, reporting, assessment of operational performance, and implementation of departmental initiatives.
Perform other duties as assigned.
Primarily office-based, with work performed in a standard professional environment

Physical Requirements

Frequent sitting, speaking, listening, and computer use
Occasional walking and repetitive hand motions
Rare bending or reaching

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels

Manager, Business Operations Analysis Management: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Senior Manager, Business Operations Analysis Management: Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

Department Specific Qualifications

Minimum of five (5) years of experience in research administration within a university or academic setting
Demonstrated experience interpreting and applying federal regulations related to grants and contracts, including Uniform Guidance
Strong analytical skills with the ability to interpret complex policies and apply them to real‑world scenarios across the project lifecycle
Excellent written, verbal, and interpersonal communication skills
Certified Research Administrator ( CRA ) credential (at time of hire or obtained within one year of hire)

Preferences

Supervisory or people management experience – 2 years preferred

Additional Skills and Competencies

Strong organizational and planning skills with attention to detail
Ability to manage competing priorities in a fast‑paced, deadline‑driven environment
Demonstrated commitment to customer service and stakeholder support
Proactive approach to process improvement and organizational change
Proficiency in Microsoft Office Suite and ability to learn institutional systems

Type

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page . Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security‑related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Required fields are indicated with an asterisk (*).

* What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
* How many years of related work experience do you have?
- Less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more, but less than 10 years
- 10 years or more, but less than 12 years
- 12 years or more, but less than 14 years
- 14 years or more
* Are you legally authorized to work in the United States?
- Yes
- No
* Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No