Business Operations Administrator

Apex Systems; West Des Moines (IA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee Stock Purchase Program (ESPP)

HSA

EAP with counseling

Career development programs

Job summary

Everforth Apex in West Des Moines, IA is seeking a detail-oriented Business Operations Administrator to support daily business execution and administrative processes on-site. You will provide timely resolutions to escalated inquiries, document procedures, and help streamline tools and workflows.

Candidates typically have 4+ years of administrative or operations experience and strong Microsoft Word and office suite skills.

Qualifications

• 4+ years of administrative support, business operations, or equivalent experience.
• Proficiency in Microsoft Word and standard office productivity suites.
• High school diploma or equivalent; associate degree preferred.

Responsibilities

• Support daily business execution functions and streamline processes and tools.
• Perform complex administrative tasks with high detail and organization.
• Provide timely resolution for escalated inquiries and issues.
• Facilitate knowledge transfer and training documentation for the team.

Skills

Detail-oriented

Communication skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Office suites

Job description

## Job Description# Business Operations AdministratorApply**Job#: 3056946****Job Description:**Business Operations Administrator**Location:** WEST DES MOINES, Iowa (On-site)Role OverviewWe are seeking a detail-oriented Business Operations Administrator to support business execution and administrative processes. The selected candidate will proactively provide feedback and present actionable ideas for improving operations, tools, and overall workflow efficiency. This position involves performing complex administrative tasks, addressing escalated inquiries, and communicating professionally across various teams. This is an exceptional opportunity to contribute to a collaborative environment while managing critical support functions.Key Responsibilities* Support daily business execution functions and identify opportunities to streamline processes and administrative tools.* Perform complex administrative support tasks requiring high attention to detail and organizational expertise.* Provide timely and accurate resolution for escalated questions and inquiries.* Interact professionally with team members and internal personnel on a wide range of operational information.* Facilitate knowledge transfer and training documentation to support team workload and future resource planning.* Manage documents, correspondence, and records in accordance with organizational guidelines.Required Qualifications**Education:** High school diploma, associate degree, or equivalent training credentials.**Experience:** 4+ years of administrative support, business operations, or equivalent experience demonstrated through work history, military service, or related education.**Technical Skills:** Proficiency in Microsoft Word and standard office productivity suites for documenting processes and managing administrative tasks.Preferred Qualifications* Prior experience within the financial services or banking sector.* Strong problem-solving abilities with experience addressing escalated inquiries.* Excellent verbal and written communication skills for collaborating across diverse internal teams. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.**Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy**Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.**If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.***Employee Type:** Contract**Location:** West Des Moines, IA, US**Job Type:****Date Posted:** October 22, 2026**Pay Range:** $29 - $31 per hour