Business Operations

Mercor, Inc.; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

$15K relocation bonus

$10K housing bonus

$1.5K monthly stipend for meals

Free Equinox membership

Monthly laundry reimbursement

Monthly personal wellness reimbursement

Health, Dental, Vision insurance

401(k) with company match

Job summary

Mercor, Inc. seeks a Business Operations hire in San Francisco to drive effective execution across Delivery, Finance, Product, and GTM. The role requires strong collaboration, a data-driven mindset, and experience in consulting or operations.

This dynamic position will be crucial for identifying revenue blockers, executing operational plans, and shaping company strategies. A 4-year degree from a top school and proficiency with BI tools are essential. Benefits include relocation assistance and wellness perks.

Qualifications

• 1-4 years of experience in consulting, business operations, finance, banking, or as a founder.
• Comfortable pulling and pressure-testing your own numbers.
• Experience in driving outcomes without formal authority.

Responsibilities

• Identify and manage blockers hindering revenue potential.
• Translate financial forecasts into operational plans.
• Ensure timely delivery of product requirements.
• Support business review rhythm and keep leadership informed.
• Work on market positioning initiatives across offerings.
• Engage in high-priority projects as needed.

Skills

Data analytics

Cross-functional collaboration

Metric construction

Can-do attitude

Education

Degree from a top school

Tools

BI tools

Gantt-based roadmapping tools

Job description

About the Role

Mercor is bringing on a Business Operations hire to drive high-quality execution across the company. You'll sit at the center of Delivery, Finance, Product, and GTM, owning the connective tissue that turns revenue potential into realized revenue. This is a high-leverage generalist role: you'll identify what's blocking the business, build the operating rhythms to surface it, and program manage the teams that fix it.

You’ll work directly with leadership and have visibility into how every part of the business runs. If you like owning outcomes end-to-end, operating in ambiguity, and seeing your work show up directly in the company's growth trajectory, this is the role.

What You’ll Do

• Unblock Revenue: Partner with delivery teams to identify, prioritize, and manage the blockers standing between us and our revenue potential. Support the blocker process end-to-end — from surfacing issues to driving them to resolution with named owners and dates.
• Operationalize Plans: Work with Finance to translate forecasts and growth levers into operational reality. Connect the financial plan to what teams are actually executing against, and flag gaps early.
• Drive Product Velocity: Translate delivery blockers into clear, well-scoped product requirements, and program manage product teams to ensure timely delivery. You're accountable for making sure the most commercially important work ships on time.
• Run the Operating Cadence: Support the company's business review rhythm — monthly business reviews, weekly execution check-ins, and the dashboards and trackers that keep leadership informed and teams accountable.
• Shape Company Strategy: Work on initiatives that help shape and improve Mercor’s market positioning across offerings, product functionality, business lines, and talent.
• Special Projects: Take on a wide range of high-priority projects across GTM, Finance, and Operations as the business needs. The mandate is broad by design; you'll go wherever the leverage is.

What We’re Looking For

• 1-4 years of experience in top-tier consulting, business operations, strategic finance, banking / private equity, or as a founder.
• A degree from a top school.
• Proficiency with data analytics and BI tools; you should be comfortable pulling and pressure-testing your own numbers.
• Strong ability to partner with cross-functional stakeholders: this role requires engaging constructively with the entire business, from delivery teams to product to leadership.
• Experience constructing metrics, KPIs, operating rhythms, and the processes that make organizations run well.
• Comfort operating in ambiguity and driving outcomes without formal authority.
• Can-do attitude!

Bonus Points

• Experience at a high-growth startup or in a role where you built operating cadences from scratch.
• Familiarity with program management tooling (e.g., Linear) and Gantt-based roadmapping.

Benefits

• $15K relocation bonus (for moving to the Bay Area)
• $10K housing bonus (if you live within 0.5 miles of our office)
• $1.5K monthly stipend for meals
• Free Equinox membership
• monthly laundry reimbursement
• monthly personal wellness reimbursement
• Health, Dental, Vision insurance
• 401(k) with company match