Business Operations

Turnkey; New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

Paid parental leave

Unlimited PTO

$3,000/yr learning budget

Team offsites

Job summary

Turnkey, located in New York, is seeking a member for its BizOps team. This role focuses on critical business challenges across strategy, operations, product, and BD. You will work on various projects, from market research to sales efforts.

The ideal candidate will have over 2 years of operations experience and strong analytical skills, contributing to the strategic planning processes and building scalable solutions. Turnkey offers full benefits including unlimited PTO and a learning budget.

Qualifications

• 2+ years of operations experience in a fast-paced software company.
• Strong analytical skills to turn complex data into insights.
• Demonstrated passion for solving tough problems.

Responsibilities

• Conduct ongoing market research and competitive analysis.
• Lead special operations projects like streamlining billing.
• Assist with sales and BD efforts including direct sales.

Skills

Operations experience

Analytical skills

Executive-level communication

Problem-solving

Adaptability

Job description

About Us

Turnkey is developer‑first infrastructure for private key management, making it simple to create wallets, sign transactions, and automate on‑chain actions through one elegant API, without ever exposing sensitive key material. Founded by the team who scaled Coinbase Custody from zero to a $100M+ ARR business and helped protect over $100B in crypto assets, Turnkey is tackling crypto security at its foundational level. Our mission is to make strong cryptography the default across the open internet the same way AWS made scalable computing the default for software.

Our team is low‑ego, high‑agency, and high‑autonomy, with a significant amount of combined experience in cryptography, security, and low‑level systems. We’re building the trustless, programmable infrastructure that will power the next wave of mass‑market crypto applications and we’re looking for people who want to shape what that future looks like.

Your role

As a member of the BizOps team, you’ll work on the company’s most critical problems across strategy, operations, product and BD, and you’ll have a chance to tailor your role to areas that most excite you over time. The right candidate for this role will fully embrace the chance to work on hard problems across every area of the business, be willing to get their hands dirty on knotty operational challenges, and be motivated by building new processes and functions from the ground up.

What you’ll do

This is a highly varied role and could evolve in many different areas. Examples of some of the things you might work on:

• Conduct ongoing market research and competitive analysis to inform strategic decision‑making and identify growth opportunities
• Take the lead on special operations projects like revamping our pricing, streamlining billing, or automating the onboarding experience
• Contribute to the expansion and maintenance of Turnkey’s core operating system, including the strategic and financial planning process, board materials preparation, measurement and reporting of company objectives, and operating cadence
• Provide input on product development with insights from customer experiences and market trends
• Assist with sales and BD efforts including: Participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings for the team

What we’re looking for

• 2+ years of operations experience in a fast‑paced, high‑growth software company, ideally in addition to 2+ years honing your skills in a demanding, high‑performance professional environment
• Strong analytical skills with the ability to translate complex data into actionable insights
• Executive‑level communication and interpersonal skills
• Demonstrated passion for untangling tough problems and building scalable processes
• Adaptability, resilience, and comfort in a constantly evolving environment

Style points

• Prior experience in a fintech, web3 or developer‑focused startup
• Actively tracking developments in the crypto ecosystem and opinionated on where it is going

What We Offer

• Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) – detailed benefits overview available as we get further in the process
• Paid parental leave
• Unlimited PTO
• $3,000/yr learning and development budget to attend industry conferences
• Multiple team offsites per year
• Lunch stipend