Business Office Representative

Prisma Health; South Carolina; On-site; USD 32,000 - 40,000; Full time

Job summary

Prisma Health is seeking a clerical/administrative support professional for the Home Health department in South Carolina. The role includes greeting patients, assisting with registrations, managing records, and handling scheduling and pre-authorization tasks.

The position requires at least a High School diploma and two years of clerical experience, preferably in healthcare, with familiarity in medical terminology and insurance guidelines. Day shift; location: Home Health, Upstate facility.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Two years in a clerical role; healthcare setting preferred.
• Familiarity with basic medical terminology preferred.
• Medical records experience preferred.
• Knowledge of insurance guidelines (including Medicare) preferred.
• Familiarity with coding (ICD-9 & CPT) preferred.

Responsibilities

• Greet patients and visitors; assist with patient registration and ensure forms are completed.
• Respond promptly to requests for medical records and initiate patient records.
• Answer incoming calls and route to the appropriate person; relay messages timely.
• Maintain and update the schedule; schedule patient appointments and handle pre-authorization/pre-certification.
• Enter, validate and reconcile charges daily for the assigned area.
• Order, stock and distribute supplies for the assigned area.
• Perform other duties as assigned.

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides clerical and administrative support to assigned area. Provides direct customer service for the department.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.
• Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.
• Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
• Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.
• Enters, validates and reconciles charges daily for assigned area.
• Orders, stocks and distributes supplies for assigned area.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent
• Experience - Two (2) years in aclerical role. Healthcare settingexperience preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills or Abilities

• Familiarity with basic medical terminology preferred
• Medical records experience preferred
• Knowledge of insurance guidelines (including Medicare) preferred
• Familiarity with coding (ICD-9 & CPT) preferred

Work Shift

Day (United States of America)

Location

Home Health Roper MT

Facility

1021 Home Health - Upstate

Department

10219035 Administrative and General

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.