Business Office Manager – Skilled Nursing Facility

Greensweaverville; Asheville, Northern (NC, KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

PTO

Holiday pay

Day shift

Growth opportunities

Great Place to Work

Job summary

The Greens at Weaverville is seeking an experienced Business Office Manager to lead the facility's billing and financial operations. You will manage resident billing, accounts receivable, Medicaid/Medicare billing, and coordination with Admissions and Nursing to ensure accurate documentation and timely payments.

Ideal candidates have long-term care or skilled nursing experience, strong organizational and communication skills, and the ability to supervise staff and maintain confidentiality.

Qualifications

• Previous Business Office Manager or healthcare business office experience strongly preferred.
• Skilled nursing, long-term care, rehabilitation, or healthcare experience preferred.
• Minimum of 2 years of related business office experience preferred.
• Working knowledge of Medicaid, Medicare, insurance billing, accounts receivable, and collections.
• Associate's or Bachelor's degree in Accounting, Business Administration, Finance, or a related field preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Proficiency with Microsoft Office, electronic healthcare systems, and financial software.
• Professional, dependable, and team-oriented.

Responsibilities

• Manage resident billing, accounts receivable, and collections.
• Maintain and follow up on Medicaid, Medicare, insurance, and private-pay accounts.
• Oversee accounts payable and other business office processes.
• Assist with admissions paperwork, insurance verification, and financial documentation.
• Maintain accurate financial records, reports, and resident account information.
• Monitor outstanding balances and ensure timely follow-up on accounts.
• Communicate professionally with residents and families regarding billing and financial questions.
• Collaborate with Admissions, Nursing, Administration, and other department leaders.
• Assist with payroll and additional administrative functions as needed.
• Ensure compliance with applicable federal, state, and facility policies and procedures.
• Assist with training and supervision of business office staff, when applicable.

Skills

Healthcare billing

Accounts receivable

Medicaid/Medicare

Communication skills

Organizational skills

Microsoft Office

Confidentiality

Education

Accounting/Business degree

Tools

Microsoft Office

Electronic health record systems

Financial software

Job description

Business Office Manager – Skilled Nursing Facility
The Greens at Weaverville – Weaverville, NC
Full-Time | Monday–Friday | Day Shift

Join a Team Voted a Great Place to Work® 4 Years in a Row!

The Greens at Weaverville is seeking an experienced, organized, and detail-oriented Business Office Manager (BOM) to join our skilled nursing and rehabilitation team.

If you have experience in long-term care, skilled nursing, healthcare billing, Medicaid/Medicare, accounts receivable, and collections, we want to hear from you!

As our Business Office Manager, you will play an important role in supporting the financial and administrative operations of the facility while working closely with residents, families, department leaders, and our leadership team.

Business Office Manager Responsibilities

• Manage resident billing, accounts receivable, and collections

• Maintain and follow up on Medicaid, Medicare, insurance, and private-pay accounts

• Oversee accounts payable and other business office processes

• Assist with admissions paperwork, insurance verification, and financial documentation

• Maintain accurate financial records, reports, and resident account information

• Monitor outstanding balances and ensure timely follow-up on accounts

• Communicate professionally with residents and families regarding billing and financial questions

• Collaborate with Admissions, Nursing, Administration, and other department leaders

• Assist with payroll and additional administrative functions as needed

• Ensure compliance with applicable federal, state, and facility policies and procedures

• Assist with training and supervision of business office staff, when applicable

Business Office Manager Qualifications

• Previous Business Office Manager or healthcare business office experience strongly preferred

• Skilled nursing, long-term care, rehabilitation, or healthcare experience preferred

• Minimum of 2 years of related business office experience preferred

• Working knowledge of Medicaid, Medicare, insurance billing, accounts receivable, and collections

• Associate's or Bachelor's degree in Accounting, Business Administration, Finance, or a related field preferred

• Strong organizational, analytical, and problem-solving skills

• Excellent communication and customer service skills

• Ability to manage multiple priorities while maintaining accuracy and confidentiality

• Proficiency with Microsoft Office, electronic healthcare systems, and financial software

• Professional, dependable, and team-oriented

Why Join The Greens at Weaverville?

• Competitive salary based on experience

• Medical, dental, and vision insurance

• Paid Time Off (PTO)

• Holiday pay

• Monday–Friday day-shift schedule

• Supportive leadership and a team-oriented work environment

• Opportunities for professional growth and advancement

• The opportunity to make a meaningful difference for residents and their families

• Great Place to Work® Certified – 4 Years in a Row