Business Office Manager – Skilled Nursing Facility

Greens at Weaverville; Asheville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid Time Off

Holiday pay

Monday–Friday day shift

Growth and advancement opportunities

Great Place to Work Certified

Job summary

The Greens at Weaverville in Weaverville, NC, is seeking an experienced Business Office Manager to oversee resident billing, accounts receivable, and related financial operations in a skilled nursing setting.

Responsibilities include Medicaid/Medicare billing, admissions paperwork, and coordinating with Admissions, Nursing, and Administration. Requires 2+ years in a healthcare business office and strong organizational skills. Monday–Friday day shift; competitive salary based on experience.

Qualifications

• Associate's or Bachelor's degree in Accounting, Business Administration, Finance, or related field preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Proficiency with Microsoft Office, electronic healthcare systems, and financial software.
• Professional, dependable, and team-oriented.
• Previous BOM or healthcare business office experience strongly preferred.
• Skilled nursing/long-term care or healthcare experience preferred.
• Minimum of 2 years of related business office experience preferred.

Responsibilities

• Manage resident billing, accounts receivable, and collections.
• Maintain Medicaid, Medicare, insurance, and private-pay accounts.
• Oversee accounts payable and other business office processes.
• Assist with admissions paperwork, insurance verification, and financial documentation.
• Maintain accurate financial records, reports, and resident account information.
• Monitor outstanding balances and ensure timely follow-up.
• Communicate with residents/families regarding billing and financial questions.
• Collaborate with Admissions, Nursing, Administration, and other leaders.
• Assist with payroll and other administrative tasks.
• Ensure compliance with federal/state/facility policies.
• Assist with training/supervision of business office staff when applicable.

Skills

Organizational skills

Analytical skills

Problem-solving

Communication skills

Confidentiality

Team-oriented

Education

Associate's or Bachelor's degree in Accounting, Business Administration, Finance, or related field

Tools

Microsoft Office

Electronic healthcare systems

Financial software

Job description

Business Office Manager – Skilled Nursing Facility
The Greens at Weaverville – Weaverville, NC
Full-Time | Monday–Friday | Day Shift

Join a Team Voted a Great Place to Work® 4 Years in a Row!

The Greens at Weaverville is seeking an experienced, organized, and detail-oriented Business Office Manager (BOM) to join our skilled nursing and rehabilitation team.

If you have experience in long-term care, skilled nursing, healthcare billing, Medicaid/Medicare, accounts receivable, and collections, we want to hear from you!

As our Business Office Manager, you will play an important role in supporting the financial and administrative operations of the facility while working closely with residents, families, department leaders, and our leadership team.

Business Office Manager Responsibilities

• Manage resident billing, accounts receivable, and collections

• Maintain and follow up on Medicaid, Medicare, insurance, and private-pay accounts

• Oversee accounts payable and other business office processes

• Assist with admissions paperwork, insurance verification, and financial documentation

• Maintain accurate financial records, reports, and resident account information

• Monitor outstanding balances and ensure timely follow-up on accounts

• Communicate professionally with residents and families regarding billing and financial questions

• Collaborate with Admissions, Nursing, Administration, and other department leaders

• Assist with payroll and additional administrative functions as needed

• Ensure compliance with applicable federal, state, and facility policies and procedures

• Assist with training and supervision of business office staff, when applicable

Business Office Manager Qualifications

• Previous Business Office Manager or healthcare business office experience strongly preferred

• Skilled nursing, long-term care, rehabilitation, or healthcare experience preferred

• Minimum of 2 years of related business office experience preferred

• Working knowledge of Medicaid, Medicare, insurance billing, accounts receivable, and collections

• Associate's or Bachelor's degree in Accounting, Business Administration, Finance, or a related field preferred

• Strong organizational, analytical, and problem-solving skills

• Excellent communication and customer service skills

• Ability to manage multiple priorities while maintaining accuracy and confidentiality

• Proficiency with Microsoft Office, electronic healthcare systems, and financial software

• Professional, dependable, and team-oriented

Why Join The Greens at Weaverville?

• Competitive salary based on experience

• Medical, dental, and vision insurance

• Paid Time Off (PTO)

• Holiday pay

• Monday–Friday day-shift schedule

• Supportive leadership and a team-oriented work environment

• Opportunities for professional growth and advancement

• The opportunity to make a meaningful difference for residents and their families

• Great Place to Work® Certified – 4 Years in a Row