Business Office Manager (Long Term Care)

Apploi; Kings Grant (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Green Acres Nursing & Rehab in La Plata, MD is seeking a skilled Business Office Manager to lead our administration and billing operations. You will oversee resident billing, accounts receivable, collections, and financial recordkeeping in a fast-paced healthcare environment.

The ideal candidate has strong experience with Medicare/Medicaid billing, payer processes, and PCC or similar software, plus proficiency in Microsoft Office. Supervisory experience preferred.

Qualifications

• Experience in healthcare billing, accounts receivable, collections, accounting, or business office management.
• Skilled nursing or long-term care business office experience strongly preferred.
• Knowledge of Medicare/Medicaid, managed care, and private-pay billing processes preferred.

Responsibilities

• Oversee daily business office operations including resident billing, AR, collections, and financial recordkeeping.
• Manage Medicare, Medicaid, managed care, commercial insurance, and private-pay billing processes.
• Monitor outstanding accounts receivable balances, follow up on delinquent accounts, and implement appropriate collection strategies.
• Coordinate Medicaid pending applications and follow up with residents, families, and appropriate agencies to facilitate timely resolution.
• Maintain accurate resident financial records, admission documentation, payer information, and account balances.
• Oversee resident trust accounts, deposits, reconciliations, and other financial transactions in accordance with applicable regulations.
• Monitor daily census information and collaborate with Admissions and clinical departments to ensure accurate billing and reimbursement.
• Assist with insurance verification, claims follow-up, payment posting, and resolution of billing discrepancies.
• Prepare monthly financial reports, accounts receivable aging reports, and other business office reports for leadership.
• Communicate professionally with residents, families, and responsible parties regarding financial obligations and account inquiries.
• Collaborate with the Administrator and interdisciplinary leadership team to support facility operations and financial performance.
• Maintain compliance with applicable federal and state regulations, company policies, and confidentiality requirements.

Skills

Healthcare billing

Accounts receivable

Collections

Communication

Education

Bachelor's degree in Business Administration / Accounting / Finance

Tools

PointClickCare (PCC)

Excel

Word

Outlook

Job description

Business Office Manager (BOM)

Green Acres Nursing & Rehab

Location: La Plata, Maryland
Job Type: Full-Time
Department: Administration / Business Office

Join Our Team!

Green Acres Nursing & Rehab is seeking a motivated, detail-oriented, and experienced Business Office Manager (BOM) to join our leadership team.

We are a skilled nursing and long-term care community dedicated to providing quality care and exceptional service to our residents and families.

The ideal candidate will have a strong background in healthcare billing, accounts receivable, collections, and financial operations. Previous experience in a skilled nursing facility or long-term care setting is highly preferred; however, candidates with relevant healthcare business office experience are encouraged to apply.

Key Responsibilities

• Oversee daily business office operations, including resident billing, accounts receivable, collections, and financial recordkeeping.

• Manage Medicare, Medicaid, managed care, commercial insurance, and private-pay billing processes.

• Monitor outstanding accounts receivable balances, follow up on delinquent accounts, and implement appropriate collection strategies.

• Coordinate Medicaid pending applications and follow up with residents, families, and appropriate agencies to facilitate timely resolution.

• Maintain accurate resident financial records, admission documentation, payer information, and account balances.

• Oversee resident trust accounts, deposits, reconciliations, and other financial transactions in accordance with applicable regulations.

• Monitor daily census information and collaborate with Admissions and clinical departments to ensure accurate billing and reimbursement.

• Assist with insurance verification, claims follow-up, payment posting, and resolution of billing discrepancies.

• Prepare monthly financial reports, accounts receivable aging reports, and other business office reports for leadership.

• Communicate professionally with residents, families, and responsible parties regarding financial obligations and account inquiries.

• Collaborate with the Administrator and interdisciplinary leadership team to support facility operations and financial performance.

• Maintain compliance with applicable federal and state regulations, company policies, and confidentiality requirements.

Qualifications

• Previous experience in healthcare billing, accounts receivable, collections, accounting, or business office management.

• Skilled nursing or long-term care business office experience strongly preferred.

• Knowledge of Medicare, Medicaid, managed care, and private-pay billing processes preferred.

• Experience with PointClickCare (PCC) or similar healthcare billing software preferred.

• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

• Strong organizational, analytical, communication, and problem-solving skills.

• Ability to manage multiple priorities, meet deadlines, and work independently.

• Strong attention to detail, professionalism, and commitment to confidentiality.

• Previous supervisory or leadership experience preferred.

• High school diploma or equivalent required and at least 5 years' experience in a business office preferred; associate or bachelor's degree in business administration, Accounting, Finance, or a related field preferred.

What We're Looking For

We are looking for a dependable professional who takes ownership of responsibilities, demonstrates strong follow-through, and understands the importance of accurate billing and timely collections.

The successful candidate will be comfortable working in a fast-paced healthcare environment, collaborating with multiple departments, and communicating with residents and families in a respectful and compassionate manner.

Why Join Green Acres Nursing & Rehab?

At Green Acres Nursing & Rehab, we value teamwork, accountability, professionalism, and a shared commitment to serving our residents. The Business Office Manager plays an important role in supporting the financial stability and daily operations of our community.

If you are an organized, results-driven professional with a passion for healthcare administration, we encourage you to apply!

Green Acres Nursing & Rehab is an Equal Opportunity Employer.