Business Office Manager - Long-Term Care

Creative Solutions in Healthcare, Inc.; Dallas (TX); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Coverage

Extra Protection

Life Insurance

Professional Growth

Paid Time Off

Retirement Planning

Unwavering Support

Job summary

Creative Solutions in Healthcare, Inc. is seeking a dependable Business Office Manager to oversee financial and administrative operations in a long-term care facility, focusing on accurate billing, compliance, and smooth facility function.

You will manage accounts receivable, support billing operations, process Medicare and other claims, oversee resident trust funds, and train staff for reliable office coverage.

Qualifications

• Experience with accounts receivable and general financial processes.
• Proven ability to meet deadlines with accuracy.
• Experience in healthcare or senior care settings preferred.
• Proficient in typing, 10-key, and basic computer use.

Responsibilities

• Manage Accounts Receivable and related records.
• Support Billing Operations and verify admissions data.
• Process Medicare, MSP, and insurance claims.
• Oversee Resident Trust Funds and regulatory compliance.
• Ensure timely Medicare/HMO billing and hospice invoicing.
• Provide staff training and ensure office coverage.
• Collaborate with interdisciplinary teams on admissions and payer updates.
• Handle general office tasks including mail and PCC records.

Skills

Accounts Receivable

Billing Operations

Claims Processing

Office Administration

Multitasking

Attention to Detail

English Communication

Team Collaboration

Time Management

Tools

PCC records

Job description

Join Our Team as a Business Office Manager

Drive Operational Excellence in Long-Term Care

We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.

Your Impact as a Business Office Manager

In this role, you will:

• Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances

• Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions

• Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims

• Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations

• Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly

• Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage

• Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes

• Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions

What Makes You a Great Fit

We’re looking for someone who:

• Has experience in accounts receivable and general financial processes

• Demonstrates excellent organization and multitasking ability

• Is proficient in typing, 10-key entry, and general computer use

• Communicates clearly in English, both verbally and in writing

• Met deadlines with accuracy and attention to detail

• Cares genuinely for elderly and disabled individuals

• Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities

Benefits (Full-Time)

• Comprehensive Coverage: Health, Dental, and Vision Insurance

• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more

• Life Insurance: Whole and Term Policies

• Professional Growth: Tuition Reimbursement for continued education

• Time to Recharge: Paid Time Off

• Retirement Planning: Immediate 401(k) eligibility

• Unwavering Support: Exceptional corporate resources

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.