Business Office Manager - Long-Term Care

Songbird Lodge; Brownwood (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Coverage

Extra Protection

Life Insurance

Professional Growth

Time to Recharge

Retirement Planning

Unwavering Support

Job summary

Songbird Lodge in Brownwood, TX is seeking a dependable Business Office Manager to oversee financial and administrative operations in a long-term care setting. You will drive accurate billing, compliance, and smooth facility function through strong organization and collaboration with interdisciplinary teams.

Responsibilities include managing accounts receivable, supporting billing operations, processing Medicare/insurance claims, and maintaining resident trust funds.

Qualifications

• Experience in accounts receivable and general financial processes
• Excellent organization and multitasking ability
• Proficient typing, 10-key entry, and general computer use
• Clear English communication, both written and spoken
• Meets deadlines with accuracy and attention to detail
• Cares genuinely for elderly and disabled individuals
• Adheres to safety policies and the Patient Bill of Rights and Employee Responsibilities

Responsibilities

• Manage Accounts Receivable: maintain records, send collection letters, follow up on past-due balances
• Support Billing Operations: process monthly private pay billing, post cash deposits, verify details for inquiries/admissions
• Process Claims: submit and follow up on Medicare, MSP, Managed Care, and insurance claims
• Oversee Resident Trust Funds: maintain trust fund records and ensure compliance
• Ensure Timely Billing: complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
• Provide Training and Coverage: train staff for 3 Deep office backup coverage
• Collaborate with Teams: attend interdisciplinary meetings to review admissions, discharges, payer changes
• Support General Office Tasks: handle mail, update PCC records, verify financials for new admissions

Skills

Accounts Receivable

Billing Operations

Office Administration

Data Entry

Job description

Join Our Team as a Business Office Manager

Drive Operational Excellence in Long-Term Care

We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.

Your Impact as a Business Office Manager

In this role, you will:

• Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
• Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
• Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
• Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
• Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
• Provide Training and Coverage: Train staff to ensure "3 Deep" office backup coverage
• Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
• Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions

What Makes You a Great Fit

We’re looking for someone who:

• Has experience in accounts receivable and general financial processes
• Demonstrates excellent organization and multitasking ability
• Is proficient in typing, 10-key entry, and general computer use
• Communicates clearly in English, both verbally and in writing
• Meets deadlines with accuracy and attention to detail
• Cares genuinely for elderly and disabled individuals
• Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities

Benefits (Full-Time)

• Comprehensive Coverage: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retirement Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.