Business Office Manager/Human Resource Coordinator

Wellington Care Center; Wellington (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

AD&D coverage

Short-Term Disability

Cancer and Critical Illness coverage

Life Insurance

Tuition Reimbursement

Paid Time Off

401(k) retirement plan

Strong corporate resources and support

Job summary

Wellington Care Center in the United States seeks a Business Office Manager/Human Resource Coordinator to oversee business office operations and HR functions for employees and residents. You will manage AR, billing, claims, trust funds, and payroll processes while ensuring compliance and professional communication across teams.

We value reliability, strong organization, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum 2 years in Business Office Manager or HR/Payroll roles.
• Strong organizational and multitasking abilities.
• Experience with accounts receivable, payroll functions, and HR policies.

Responsibilities

• Manage Accounts Receivable, maintain documentation, send collection letters and follow up on past-due receivables.
• Oversee Billing Operations, process monthly private billing, post daily cash deposits, and verify new admissions.
• Process Medicare, MSP, Managed Care, and Primary Insurance claims with timely follow-ups.
• Maintain Resident Trust Funds in compliance with regulations.
• Ensure Medicare/HMO claims by the 5th of each month and manage daily deposits.
• Collaborate with residents, families, staff, and external stakeholders to support operations.
• Provide Training & Backup Support to meet the 3-Deep backup requirement.
• Attend Interdisciplinary Meetings to review admissions, discharges, and payer updates.
• Oversee daily business office tasks including mail and compliance with billing processes.
• Assist HR with payroll inquiries, employee records, and compliance.

Skills

Accounts Receivable

Billing Operations

Payroll processes

HR policies

Communication skills

Tools

HRIS systems

10-key data entry

MS Office

Job description

Join Our Team as a Business Office Manager/Human Resource Coordinator

Support Employee Success and Drive Operational Excellence

We are seeking a Business Office Manager/Human Resource Coordinator to join our growing team! This role is essential in overseeing both business office operations and HR functions to ensure efficiency, compliance, and exceptional support for employees and residents. Success in this position requires reliability, strong organizational skills, and the ability to multitask in a fast-paced environment.

Your Impact as a Business Office Manager/Human Resource Coordinator

Business Office Management

• Manage Accounts Receivable: Maintain accurate documentation, send collection letters, and follow up on past-due receivables.
• Oversee Billing Operations: Compile and process monthly private billing, post/enter daily cash deposits, and complete financial verification for new admissions.
• Process Claims Efficiently: Handle Medicare, MSP, Managed Care, and Primary Insurance claims, ensuring timely processing and follow-ups.
• Maintain Resident Trust Funds: Track and manage resident trust fund accounts in compliance with regulations.
• Ensure Accurate Documentation: Complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Communicate Professionally: Work closely with residents, families, staff, and external stakeholders to ensure smooth business office operations.
• Provide Training & Backup Support: Train team members to meet the “3 Deep” backup requirement for office functions.
• Attend Interdisciplinary Meetings: Review admissions, discharges, coinsurance changes, and payer updates to maintain an accurate census.
• Oversee Daily Business Office Tasks: Handle mail distribution, financial verification, and compliance with billing processes.

Human Resource Coordination

• Manage Employee Data: Enter new hires, pay rate changes, and termination information into the HR system.
• Support Recruitment: Review applications, evaluate applicant skills, and assist in the hiring process.
• Advise on HR Policies: Provide guidance to managers, supervisors, and employees regarding company policies and procedures.
• Handle Payroll & Records Management: Assist with payroll-related inquiries, maintain employee records, and ensure HR compliance.
• Coordinate Employment Actions: Assist with transfers, promotions/demotions, reductions-in-force, and independent contractor status.
• Facilitate Employee Recognition: Oversee employee events to ensure compliance with Employee Recognition Guidelines.
• Maintain Compliance & Documentation: Prepare and monitor personnel and risk management programs and ensure adherence to state and federal laws.

What Makes You a Great Fit

• Has a minimum of 2 years of Business Office Manager or Human Resources and/or Payroll experience.
• Demonstrates strong organizational and multitasking skills.
• Is proficient in computer usage, including data entry, 10-key operations, and HR/payroll systems.
• Possesses excellent communication skills and the ability to work effectively with employees at all levels.
• Has a working knowledge of accounts receivable, HR policies, and payroll functions.
• Can handle confidential information with professionalism and discretion.
• Understands state and federal labor laws and business office regulations.
• Works well in a fast-paced environment with the ability to prioritize and meet deadlines.

Benefits

• Comprehensive Benefits: Health, Dental, and Vision Insurance
• Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
• Life Insurance: Whole and Term Policies
• Professional Growth: Tuition Reimbursement for continued education
• Time to Recharge: Paid Time Off
• Retirement Planning: Immediate 401(k) eligibility
• Unwavering Support: Exceptional corporate resources and leadership

Equal Opportunity Employer

We are committed to fostering an inclusive workplace. Discrimination or harassment based on race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic is strictly prohibited.