Business Office Manager/HR Manager

Azria Health; Mediapolis (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Holiday Pay

Daily Pay

401K

Job summary

Azria Health Prairie Ridge is seeking a full-time HR Director / Business Office Manager to oversee HR operations and administrative functions for a long‑term care facility. This role emphasizes compliant personnel management, payroll oversight, benefits administration, and strong liaison with billing and regulatory partners.

The ideal candidate will bring healthcare HR experience, proficiency with Excel/MS Office, and familiarity with PCC.

Qualifications

• Two years' HR experience, preferably in healthcare.
• Experience in payroll, benefits and regulatory compliance preferred.
• Strong communication and organizational abilities are essential.

Responsibilities

• Communicates policy changes and ensures compliance.
• Coordinates onboarding and exit interviews.
• Administers workers’ compensation and liaises with carrier.
• Manages employee benefits enrollment and annual open enrollment.
• Oversees payroll processes.
• Maintains resident funds and billing coordination.
• Supports regulatory compliance and documentation accuracy.

Skills

Communication skills

Organizational skills

Attention to detail

Mathematical skills

Teamwork

Compassion for elderly

Education

PHR certification

Associate degree in accounting / healthcare administration / business management

High school diploma with 2 years business office experience (substitution)

Tools

Microsoft Excel

MS Office

Word

Point Click Care (PCC)

Job description

Job Summary

Azria Health Prairie Ridge is building on the traditions of the past with a focus on the future. We take pride in delivering quality care to each of our residents. This begins and ends with our fantastic team. It is our belief that Happy Team Members make Happy Residents.

Our team enjoys benefits such as Health Insurance, Paid Time Off, Holiday Pay, Daily Pay, and 401K.

We strive to provide a path for personal and professional growth, a great atmosphere, an outstanding team, and the tools to be a great employee. We are currently looking for a full‑time HR Director / Business Office Manager to join our team!

Job Description

Human Resource Director manages the day-to-day operations of the HR Department and is responsible for the overall administration, coordination and evaluation of the human resources function.

The Business Office Manager (BOM) is responsible for overseeing the financial and administrative operations of a long‑term care facility to ensure accurate information for billing, resident account management, and regulatory compliance while supporting residents, families, and facility leadership.

Essential Job Duties

• Communicates changes in personnel policies and procedures and ensures proper compliance is followed.
• Coordinates new employee onboarding and conducts exit interviews to determine reasons behind separation.
• Administers workers' compensation program and works closely with carrier to ensure claims are processed in a timely manner.
• Administers the employee benefits program and assists with the annual employee benefits open enrollment process.
• Assists department managers with disciplinary procedures and ensure disciplinary actions are administered fairly and in compliance with federal, state, and local regulations.
• Establishes, develops, and maintains employee personnel files.
• Maintains the comfort, privacy, and dignity of residents and interacts with them in a manner that displays warmth, respect, and promotes a caring environment.
• Attend and participate in departmental meetings and in‑services as directed.
• Manages the payroll process.
• Knowledge of Medicaid, Medicare, Insurance, and Managed Insurances processes.
• These processes will cover Medicaid applications, documentation requirements, Medicare practices, and Insurance Authorization processes.
• Knowledge of PCC is a plus.
• Responsible for management of the Resident Fund Management System.
• Direct Communication with the Billing Company regarding all Accounts Receivable accounts.

Our preferred qualifications

• Experience as office manager in healthcare setting preferred.
• Must be capable of maintaining regular attendance.
• Software proficiency: working knowledge of Excel, Word, and MS Office is required.
• Experience utilizing Point Click Care software is a plus!
• Must possess solid mathematical skills, strong organizational skills, and be detail oriented.
• High level of ability in effective and succinct communication, written and oral with residents, families, staff, vendors and the general public.
• Must have compassion for and desire to work with the elderly.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Ability to manage multiple priorities simultaneously.
• Ability to establish effective relationships with residents, family members, and staff.
• Must meet all health requirements and pass background checks.

Preferred Education

• Two years' experience in a H.R. role, preferably in a health care setting.
• Associate degree in accounting, healthcare administration or business management or high school diploma with at least 2 years of business office experience may be substituted of degree requirement.
• PHR certification.

Job Type: Full-time

We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.