Business Office Manager- Hospice

Optum; Rockwall (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) contribution

Equity stock purchase program

Job summary

At Home Hospice, part of the Optum family, is seeking a Business Manager to oversee administrative support and non-clinical operations. You will ensure efficient executive-level support, maintain contracts and HR/medical files, and coordinate with the Home Office on invoicing and billing audits.

The role emphasizes strong organizational leadership, effective communication, and the ability to manage clerical staff and non-clinical workflows to support patient care and operations.

Qualifications

• 3+ years of healthcare or office administration experience.
• Proficient with Microsoft Office suite.
• Driver's license and access to reliable transportation.

Responsibilities

• Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations.
• Reviewing, reconciling, and submitting invoices to Home Office in accordance with policy; ensure timely payment and maintain vendor relationships.
• Performs and/or manages billing audits per policy and follows up with corrections.
• Manages clerical staff and non-clinical workflow and processes in the office, including hiring input and staff decisions.

Skills

Microsoft Office

Healthcare experience

Office administration

Driver's License

Job description

Explore opportunities with At Home Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Business Manager, you will manage, coordinate, and direct the administrative support and non-clinical operations of the agency, and ensure that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Executive Director and/or Clinical Director functions are operating effectively and efficiently.

Primary Responsibilities

• Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations
• Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors
• Performs and or manages billing audits per policy and follows-up with corrections
• Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Must possess at least one of the following:
  • 3+ years of healthcare experience
  • 3+ years of experience in an office administration role
• Computer proficiency, including Microsoft Office suite
• Driver's License and access to reliable transportation

Preferred Qualifications

• Demonstrated solid organizational, written, verbal communication, and time management skills
• Demonstrated computer proficiency, including Microsoft Office suite
• Demonstrated ability to work independently
• Demonstrated solid process and people leadership abilities
• Experience with payroll process, supply management, and basic financial knowledge

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.60 to $29.35 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.