Business Office Manager - Eye Surgery Center Carolinas

SCA Health; Southern Pines (NC); On-site; USD 48,000 - 70,000; Full time

Job summary

SCA Health is seeking a Business Office Manager for their Eye Surgery Center in Southern Pines, NC. This role involves overseeing office operations, managing staff, and ensuring efficient administrative processes. Candidates should have a strong background in healthcare administration, excellent communication skills, and relevant experience in a medical setting.

Benefits

Comprehensive benefits package including medical, dental, and vision

401k

Paid time off

Qualifications

• Minimum 5 years in a medically-related environment; surgery center experience is a plus.
• Experience supervising non-medical staff.
• Knowledge of medical terminology and insurance processes.

Responsibilities

• Manage various business office functions including HR, Medical Records, and Billing.
• Supervise non-medical personnel and ensure smooth operations.
• Collaborate with Clinical Director to optimize operations.

Skills

Medical terminology

Communication

Supervision

Patient admissions

Scheduling

Excel

Word

Medical Billing Software

Education

Associate degree

Bachelor’s degree

High School Diploma/GED

Tools

Excel

Word

Medical Billing Software

SharePoint

SurveyMonkey

Job description

Business Office Manager - Eye Surgery Center Carolinas

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Position Overview

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support, and the teammates who push us forward. We are a team of over 15,000 professionals committed to our mission, vision, and values.

As part of Optum, SCA Health is transforming specialty care with accessible, patient-centered solutions across a network of ambulatory surgical centers, physician practices, labs, and hospitals. Our services support physicians, health systems, and employers in delivering efficient, quality, and autonomous care.

Our core values—clinical quality, integrity, service excellence, teamwork, accountability, continuous improvement, and inclusion—guide our decisions and culture. Your work impacts patients, physicians, and communities. We offer opportunities for career growth, supported by a comprehensive benefits package including medical, dental, vision, 401k, paid time off, and more. Learn more about our benefits.

Responsibilities

Provide operational support by managing various business office functions such as Human Resources, Medical Records, Credentialing, Admissions, Accounts Payable, Billing, Collections, Clinical Logs, and month-end reporting. Key responsibilities include:

1. Coordinate the Business Office team for smooth operations
2. Supervise non-medical personnel, including orientation, coaching, and evaluations
3. Handle human resource procedures
4. Act as a working manager and backup for team members
5. Ensure timely and accurate administrative and accounting procedures
6. Manage office supplies, equipment, and building maintenance contacts
7. Liaise with billing companies and service providers, including contract negotiations
8. Oversee payroll processing and reporting
9. Collaborate with Clinical Director and Administrator to optimize operations and promote the Surgery Center
10. Interpret and implement third-party payer contracts
11. Perform miscellaneous administrative duties as needed

Qualifications

• Associate degree required; Bachelor’s preferred; High School Diploma/GED with relevant experience acceptable
• Minimum 5 years in a medically-related environment; surgery center experience is a plus
• Experience supervising non-medical staff
• Knowledge of medical terminology
• Experience with patient admissions, scheduling, and medical office operations preferred
• Understanding of insurance processes, including verification
• Proficiency in Excel, Word, Medical Billing Software; SharePoint and SurveyMonkey experience is a plus
• Excellent communication and phone etiquette skills

Additional Details

Salary Range: $48,300.00 - $70,000.00 per year

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industry: Hospitals and Health Care