Business Office Manager (BOM)

Oak Park Care Center; St. Louis (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

PTO

6 holidays + 1 floating

Tuition reimbursement

Take home up to 75% of net wages

401(k) with company match

Medical, Dental, Vision, Life

Job summary

Oak Park Care Center in Missouri seeks a detail-oriented Business Office Manager to oversee billing, AR, and collections within a nursing center. You will supervise office staff and ensure accurate payer documentation and timely payments.

The role emphasizes compliance, confidentiality, and collaboration with the home office and payers to optimize revenue cycles while supporting residents and families in a fast-paced, compassionate environment.

Qualifications

• High school diploma or GED required; some college or technical coursework preferred.
• Experience with Medicaid, Medicare, and private pay is preferred.
• Office management experience is preferred; strong billing knowledge desired.
• Geriatric/long-term care experience preferred.

Responsibilities

• Manages billing, accounts receivable, and collection activities in the center.
• Oversees business office operations and supervises staff per policies.
• Gathers payer information and inputs data into the EHR accurately.
• Supports MedicaidPending applications and works with families to secure coverage.
• Maintains confidentiality and integrity of patient financial data.
• Manages census balancing and monthly reporting related to billing.

Skills

Attention to detail

Excellent communication

Team player

Interpersonal skills

Customer service

Problem solving

Proficient with MS Office

HRIS systems

Education

High school diploma or GED

Some college or technical coursework

Tools

Microsoft Office Suite

HRIS system

Job description

At Oak Park Care Center, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Oak Park Care Center partners with a vast network of skilled nursing centers across two states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Oak Park Care Center.

Pay, Benefits and Perks of Business Office Manager (BOM):

• Competitive Pay Based On Experience
• Immediately accrue paid time off (PTO) as you work! (full-time only)
• 6 Observed Holidays + 1 Floating Holiday
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees

Essential Functions of Business Office Manager (BOM):

• Manages billing, accounts receivable, and collection activities in the center.
• Organizes, evaluates, and monitors business office operations and supervises assigned personnel in accordance with established policies and procedures.
• Meets with family members to gather information and ensures that all payer sources are documented and input correctly into EHR.
• Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize center coverage through Medicaid.
• Ensures integrity and confidentiality of all patient financial data.
• Performs collection activities for patient carriers.
• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
• Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
• Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
• Produces reports for analysis purposes as needed.
• Manages month-end close activities related to charge capturing and submission of all billing statements and invoices to payors.
• Ensures compliance with all policies and procedures relating to billing.
• Monitors all ongoing projects related to AR, billing, and collections within the center.
• Manages Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.
• Manages Center Petty Cash to include reconciliation and reimbursement weekly and monthly.
• Maintains personnel files in compliance with applicable legal requirements

Qualifications of Business Office Manager (BOM):

• High school diploma or general equivalency is required, with some college or technical school course work and minimum of three years of job-related experience, preferably in Office Management department, or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.
• Experience with Medicaid, Medicare, & Private Pay is preferred
• Experience in Office Management is preferred
• Skilled nursing, geriatric and long-term care experience is preferred
• Proficient knowledge of computer software (Microsoft Office Suite) and computer hardware, and use of HRIS system
• High level of interpersonal skills to handle sensitive information and documentation while maintaining privacy/confidentiality.
• Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
• Good to excellent spelling, grammar and written communication skills.
• Excellent telephone and oral communication skills.
• Must be a team player along with the ability to work independently and efficiently in a fast-paced environment.
• Ability to operate most standard office equipment (printers, copiers, fax, etc).

EEO Statement:

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.

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