Business Office Manager (BOM)

Florissant Valley Health & Rehabilitation Center; Florissant (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO accrual

Observed holidays

Tuition reimbursement

Take-home pay options

401(k) with company match

Medical, dental, vision, life

Job summary

Florissant Valley Health & Rehab is seeking a motivated Business Office Manager to oversee billing, AR, and collections, while managing office staff and processes. You will ensure accurate payer source documentation and input into the EHR, including Medicaid Pending cases, with strict privacy of financial data.

You will lead daily center billing operations, balance census with nursing/admissions, and generate reports for management.

Qualifications

• High school diploma or GED required; some college coursework preferred.
• Experience with Medicaid, Medicare, and Private Pay is preferred.
• Office management experience is preferred.
• Geriatric or skilled nursing experience is preferred.
• Proficient in Microsoft Office and HRIS; strong interpersonal skills.

Responsibilities

• Manages billing, accounts receivable, and collections.
• Organizes and supervises business office operations and staff.
• Gathers payer information and inputs into the EHR accurately.
• Assists with Medicaid Pending applications and center coverage.
• Maintains confidentiality of patient financial data and records.
• Oversees billing practices and ensures timely payments by payors.
• Manages census balancing with nursing and admissions teams.
• Produces reports for financial analysis as needed.
• Monitors AR, billing, and collections projects across the center.
• Maintains Resident Trust Account and petty cash reconciliations.

Skills

Microsoft Office

HRIS system

Interpersonal skills

Attention to detail

Communication skills

Team player

Education

High school diploma or GED

Some college coursework/technical school

Tools

Microsoft Office Suite

HRIS software

Job description

At Florissant Valley Health & Rehab, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Florissant Valley Health & Rehab partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Florissant Valley Health & Rehab.

Pay, Benefits and Perks of Business Office Manager (BOM) :

• Competitive Pay Based on Experience
• Immediately accrue paid time off (PTO) as you work! (full-time only)
• 6 Observed Holidays + 1 Floating Holiday
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees

Essential Functions of Business Office Manager (BOM) :

• Manages billing, accounts receivable, and collection activities in the center.
• Organizes, evaluates, and monitors business office operations and supervises assigned personnel in accordance with established policies and procedures.
• Meets with family members to gather information and ensures that all payer sources are documented and input correctly into EHR.
• Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize center coverage through Medicaid.
• Ensures integrity and confidentiality of all patient financial data.
• Performs collection activities for patient carriers.
• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
• Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
• Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
• Produces reports for analysis purposes as needed.
• Manages month-end close activities related to charge capturing and submission of all billing statements and invoices to payors.
• Ensures compliance with all policies and procedures relating to billing.
• Monitors all ongoing projects related to AR, billing, and collections within the center.
• Manages Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.
• Manages Center Petty Cash to include reconciliation and reimbursement weekly and monthly.
• Maintains personnel files in compliance with applicable legal requirements

Qualifications of Business Office Manager (BOM) :

• High school diploma or general equivalency is required, with some college or technical school course work and minimum of three years of job-related experience, preferably in Office Management department, or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.
• Experience with Medicaid, Medicare, & Private Pay is preferred
• Experience in Office Management is preferred
• Skilled nursing, geriatric and long-term care experience is preferred
• Candidates must maintain a working email address and phone number for employer communication.
• Proficient knowledge of computer software (Microsoft Office Suite) and computer hardware, and use of HRIS system
• High level of interpersonal skills to handle sensitive information and documentation while maintaining privacy/confidentiality.
• Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
• Good to excellent spelling, grammar and written communication skills.
• Excellent telephone and oral communication skills.
• Must be a team player along with the ability to work independently and efficiently in a fast-paced environment.
• Ability to operate most standard office equipment (printers, copiers, fax, etc).

EEO Statement:

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.