Business Office Manager

Regency Pacific; Newcastle (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Prescription Drug Coverage

Vacation/Sick/PTO

Paid Life Insurance

Employee Assistance Program (EAP)

Employee Discounts

401-K

Job summary

Regency Newcastle is seeking a compassionate Business Office Manager to oversee billing, resident accounts, and financial records in our retirement and assisted living community. This role works closely with residents, families, and staff to ensure accurate data entry and timely collections.

Responsibilities include inputting billing information, private pay collections, accounts receivable, HIPAA compliance, and coordinating with Medicare/Medicaid billing.

Qualifications

• High School diploma or equivalent required.
• First-level accounting or basic bookkeeping recommended.
• Proficient with Microsoft Outlook, Excel and Word.
• Strong organizational and communication skills; able to interact with residents and staff.

Responsibilities

• Input resident financial information into the billing system and maintain data accuracy.
• Manage private pay collections and timely accounts receivable follow-up.
• Coordinate with Medicare/Medicaid billing personnel as needed.
• Code and verify invoices; ensure proper approvals and HIPAA compliance.
• Handle HIPAA privacy requirements and report policy violations.
• Experience with Electronic Medical Records is a plus.

Skills

Typing proficiency

Attention to detail

Communication

Education

High School diploma or equivalent

First-level accounting or basic bookkeeping

Tools

PCC

Paycom

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

We are Regency Newcastle, an exceptionally beautiful retirement and assisted living community providing each individual compassionate care in a nurturing environment. We are looking for caring and compassionate individuals to join our team.

Come Join This Exceptional Team!

Flexible Weekend Coverage Required

Typing Proficiency Required! Basic Knowledge of Microsoft Excel, Knowledge of PCC and/or Paycom would be Helpful

The Business Office Manager is a key and visible department supervisor working directly with all residents, families, and employees. The Business Office Manager is responsible for the timely input of information within the accounting systems of the community. The Business Office Manager is directly involved in the maintenance of accurate and complete accounting records, census information, billing and resident accounts receivable statements.

• Inputs resident financial information within the billing system and maintains accurate and complete financial data for each of the residents, both in the computer system and a hard copy in resident files.
• Responsible for private pay collections.
• Responsible for the timely collection of all accounts receivable. Follows up directly with slow payors and initiates collection actions
• This will necessitate dealings with Medicare and/or Medicaid billing personnel.
• Accounts Payable Accurately codes then verify goods and services rendered. Ensures all invoices are properly approved.
• Follows and adheres to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.
• Uses and/or discloses only a minimum amount of Protected Health Information necessary to complete assigned tasks.
• Reports all suspected violations of the company’s HIPAA policies or procedures to the Facility Privacy Designee.
• Invoice processing for the community. The Business Office Manager is the primary individual responsible for the timely collection of accounts receivable from all payor sources.
• Experience with Electronic Medical Records preferred.

Qualifications/Educational Requirements

• High School diploma or equivalent.
• First-level accounting, or basic bookkeeping course, or prior long-term care bookkeeping experience is strongly recommended.
• General computer literacy and good Microsoft Outlook, Excel, and Word knowledge. Working knowledge of office machines (copier, fax, phone systems, etc.)
• Good organizational and communication skills. Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff.

Our Benefits:

• Medical, Dental, & Vision Insurance
• Prescription Drug Coverage
• Vacation/Sick/Paid Time Off (PTO) - Based on State
• Paid Life Insurance
• Employee Assistance Program (EAP)
• Employee Discounts (discounts on movies, restaurants, gifts, and more)
• 401-K

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.