Business Office Manager

American House Senior Living Communities; Lebanon (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company specializing in senior living is seeking a Business Office Manager to oversee office operations and ensure compliance with policies. The role includes financial management, team collaboration, and excellent communication with residents and staff. Ideal candidates will have a strong commitment to compassionate care and possess relevant qualifications.

Qualifications

• Excellent communication skills and compassionate attitude towards older adults.
• Must possess a valid driver’s license.
• A High School Diploma is required; an Associate Degree preferred.

Responsibilities

• Manage day-to-day operations of the Business Office.
• Provide financial information to residents and staff.
• Handle workers' compensation claims and employee compliance.

Skills

Communication

Compassion

Financial Management

Education

High School Diploma

Associate Degree in Business or Accounting

Job description

Business Office Manager Position Summary

The Business Office Manager plays an integral role in upholding American House’s mission to enrich the lives of those we serve. Primary responsibilities include, but are not limited to, managing the day-to-day operations of the Business Office.

Qualifications and Required Experience for Business Office Manager:

• Ensure compliance with American House’s philosophy and hallmarks, as well as all written policies and procedures that govern the operations of the Business Office.
• Ensure employee files are compliant with state licensing and regulations.
• Handle workers’ compensation claims.
• Act as a strategic partner to business leaders and an advocate for employees; serve as a consultant to management on Human Resources-related issues.
• Manage all aspects of Unemployment Agency (MESC) filings and responses, Workers’ Compensation cases, including coordination with Campus Administrators as needed for effective case management.
• Complete court-ordered forms related to child support, healthcare coverage, and dental coverage.
• Complete routine criminal history requests, including FBI fingerprinting when necessary.
• Complete employment verifications—written and verbal.
• Answer incoming telephone calls and perform secretarial functions.
• Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies.
• Maintain a file of copies of all charge slips, debits, credits, etc., issued to each resident.
• Process and post charge slips to resident bills.
• Prepare and mail resident invoices and statements.
• Reconcile bank statements.
• Perform functions of computer/data processor.
• Prepare payroll, timesheets, etc.
• Coordinate with employees and assist them in enrolling in benefits through the HR Connection portal.
• Post accounts payable and maintain AIP invoices.
• Manage cash flow for operations, resident deposits, and payroll accounts to ensure sufficient balances for monthly obligations.
• Prepare for monthly P&L statements, post adjusting journal entries as needed, and review with the Executive Director and staff.
• Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
• Maintain office supply orders.

Primary Responsibilities for Business Office Manager:

• Excellent communication skills and a compassionate attitude towards older adults.
• Must possess a valid driver’s license.
• A High School Diploma is required; an Associate Degree in Business or Accounting is preferred.
• Must be able to read, write, speak, and understand English.

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Company Overview

American House Senior Living Communities

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for seniors at an affordable price for retirees and their families. This vision of excellence has endured for nearly 40 years and has expanded to serve residents across multiple senior housing communities. Our mission is to enrich the lives of those we serve by providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that creates sustainable excellence and stakeholder value, with an unwavering commitment to passionate care provided by compassionate people.