Business Office Manager

Wedgewood-Healthcare-and-Rehabilitation; Lakeland (FL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Generous Paid Time Off (PTO)

Medical and Dental Insurance

Supportive Team Environment

Employee Recognition Programs

Career Growth Opportunities

Job summary

Wedgewood Healthcare and Rehabilitation in Lakeland, FL is seeking a highly organized Business Office Manager to oversee the facility's administrative and financial office operations. The role requires ensuring accurate billing, payroll, and payer communications while supporting leadership.

You will coordinate with residents' families, third-party payors, and corporate teams, supervise records, and maintain compliant financial documentation.

Qualifications

• Minimum 1 year of experience in a billing, business office, or supervisory role within a skilled nursing facility.
• Knowledge of long-term care billing, Medicare, Medicaid, and reimbursement processes.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Strong attention to detail and accuracy.
• Experience working with third-party payors preferred.

Responsibilities

• Provide administrative support to the Administrator and facility leadership.
• Serve as a liaison between the Administrator's office and facility departments.
• Oversee business office functions, including filing, record management, account processing, and administrative tasks.
• Coordinate meetings with residents' families, outside agencies, and third-party payors.
• Serve as the facility's Workers' Compensation Coordinator.
• Represent the Business Office at Medicare and reimbursement meetings.
• Coordinate with corporate teams regarding accounts payable, accounts receivable, and payroll.
• Manage and distribute Resident Personal Needs Allowance (PNA) funds.
• Conduct weekly bank runs and maintain accurate financial documentation.
• Provide front desk support and assist residents, families, and visitors as needed.

Skills

Billing knowledge

Medicare & Medicaid

Long-term care billing

Organizational skills

Communication skills

Problem-solving

Multitasking

Attention to detail

Third-party payors experience

Job description

Business Office Manager

Facility: Wedgewood Healthcare and Rehabilitation
Location: Lakeland, FL
Schedule: Full-Time | 8:00 AM-4:30 PM
Salary: $65,000-$80,000 per year, based on experience

Join Our Team!

Wedgewood Healthcare and Rehabilitation is seeking a highly organized and experienced Business Office Manager to oversee the facility's administrative and financial office operations.

Key Responsibilities

• Provide administrative support to the Administrator and facility leadership.

• Serve as a liaison between the Administrator's office and facility departments.

• Oversee business office functions, including filing, record management, account processing, and administrative tasks.

• Coordinate meetings with residents' families, outside agencies, and third-party payors.

• Serve as the facility's Workers' Compensation Coordinator.

• Represent the Business Office at Medicare and reimbursement meetings.

• Coordinate with corporate teams regarding accounts payable, accounts receivable, and payroll.

• Manage and distribute Resident Personal Needs Allowance (PNA) funds.

• Conduct weekly bank runs and maintain accurate financial documentation.

• Provide front desk support and assist residents, families, and visitors as needed.

Qualifications

• Minimum 1 year of experience in a billing, business office, or supervisory role within a skilled nursing facility.

• Knowledge of long-term care billing, Medicare, Medicaid, and reimbursement processes.

• Strong organizational, communication, and problem-solving skills.

• Ability to multitask, prioritize responsibilities, and meet deadlines.

• Strong attention to detail and accuracy.

• Experience working with third-party payors preferred.

Benefits

We offer a competitive benefits package, including:

• 401(k) Retirement Plan

• Generous Paid Time Off (PTO)

• Medical and Dental Insurance

• Supportive Team Environment

• Employee Recognition Programs

• Career Growth Opportunities

Background screening information:
Florida Clearinghouse