Business Office Manager

Covington Post Acute; Country Wood (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Job summary

Covington Post Acute in Covington, Tennessee, seeks a Business Office Manager to lead billing for private payers and coordinate Medicaid and Medicare processes. The role emphasizes accuracy, timely payments, and compliance within a compassionate SNF setting.

The ideal candidate has a accounting/business degree, BC/Proven BOM experience in SNFs, and strong knowledge of PCC, Excel, and billing best practices. This is a full-time on-site position offering comprehensive benefits.

Qualifications

• Experience billing for Medicaid and Medicare.
• Strong collections with aging accounts.
• Proficiency with PCC and Excel.
• Excellent written and verbal communication skills.

Responsibilities

• Manage billing for private payers, follow-up, and appeals.
• Ensure timely payments and collect all service charges.
• Educate patients and families on insurance processes.
• Retrieve authorizations and process refunds as needed.
• Handle write-offs, postings, and managed care re-authorizations.
• Meet all billing deadlines and adhere to critical calendars.

Skills

Collections management

Detail-oriented

Communication skills

Billing experience

Education

Bachelor's degree in accounting or business

College degree in accounting or related field (preferred)

Tools

Point Click Care (PCC)

Excel

Billing software

Job description

Covington Post Acute, located in Covington, Tennessee, is a Medicare and Medicaid-certified skilled nursing facility. It offers care for up to 98 residents in private and semi-private suites. The facility emphasizes a comfortable and engaging environment with indoor and outdoor common spaces, personalized dietary plans, and a variety of social activities. Additional services include nursing, physical and occupational therapy, mental health support, and more.

At Covington Post Acute, we are committed to providing exceptional skilled nursing and rehabilitation services to our residents in a compassionate and supportive environment ensuring our residents thrive in comfort and dignity.

We are looking for passionate and dedicated individuals to join our team and contribute to our mission of delivering high-quality care. Whether you are an experienced professional or exploring a rewarding career in healthcare, Covington offers a collaborative and growth-focused workplace where your efforts truly make an impact.

Position Overview:

We are looking for a professional candidate who has a desire to learn and grow with the company. If you are passionate about delivering exceptional service in a healthcare environment and have the drive, we invite you to apply and make a difference in our organization and the communities we serve.

As a Business Office Manager , your primary responsibility will be to manage billing for private payers.

Responsibilities:

• Manage billing, follow-up, and appeals for various claims to ensure timely payment.
• Demonstrate a results-focused and detail-oriented approach.
• Cultivate positive relationships with residents, families, and co-workers.
• Meet all billing deadlines and adhere to a calendar for other critical deadlines.
• Ensure collection of payments for all services rendered to patients.
• Proactively manage and prevent pending bills and aging collections.
• Execute, review, and process payments efficiently.
• Retrieve authorizations and process refunds as needed.
• Handle write-offs, collections, and postings of funds received for services.
• Process billing for Long-Term Care (LTC) and Medi-Cal.
• Manage re-authorizations for managed care patients
• Educate patients and families regarding insurance processes.
• Proficiency in Point Click Care (PCC), and Excel is required

Education & Qualifications:

• A college degree, with an emphasis in accounting or a business-related field, is preferred.
• Ideally, candidates will have prior Business Office Manager (BOM) experience in a Skilled Nursing Facility (SNF), with a strong focus on collections and managing outstanding receivables.
• Must possess previous experience with Medicaid and Medicare billing and collections.
• The successful candidate will be qualified, compassionate, and committed to excellence.
• Experience with the Point Click Care (PCC) billing system is preferred.
• Excellent written and verbal communication skills are essential, along with strong problem-solving abilities.

What We Offer (Full-Time):

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.