Business Office Manager

Canoe Brook Assisted Living and Memory; Catoosa (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401k with employer match

PTO

Certification cost assistance

Yearly tenure bonus

Job summary

Oxford Senior Living is seeking a Business Office Manager to oversee day-to-day business functions of the community and support internal marketing efforts. The role emphasizes accurate record-keeping, accounts management, and cross-team collaboration to ensure exceptional resident and family experiences.

You will engage in HRIS data entry, vendor relations, and inter-department coordination, while fostering a positive, service-oriented work environment for staff and residents alike.

Qualifications

• High school diploma or GED required.
• Three years of experience in managing an administrative/clerical function.
• Proficient in MS Office and CRM systems.

Responsibilities

• Greet guests with positivity and provide exceptional customer service.
• Manage Accounts Receivable/Accounts Payable, invoicing, rent and care charges.
• Record payments in the electronic system and track aging accounts.
• Process invoices, bills, and receipts; reconcile petty cash.
• Assist the Executive Director with administrative duties and documentation.
• Support long-term care insurance billing setup and processing.
• Coordinate supply orders for departments and residents.
• Enter team member data in the HRIS and liaise with home office.

Skills

Administrative experience

Customer service

Education

High School Diploma or GED

Bachelor's degree in Business Administration or relevant discipline

Tools

MS Office

CRM system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Office Manager

Full Time Clerical Catoosa, OK, US

Do you love where you work? We do!Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible!

As a Business Office Manager, your benefit package includes:

• Medical, dental, vision, and a complimentary life insurance policy
• 401k plan with an employer match
• PTO for both full time and part time team members
• Certification cost assistance
• Yearly tenure bonus

Your Business Office Manager duties and responsibilities are as follows:

Position Summary

This position manages the day-to-day business functions of the Community and assists in the coordination of internal marketing functions.

Essential Functions

General Business and Administration Duties

• Ensure guests to the community are greeted with positivity and exceptional customer service
• Ensure timely and accurate record keeping of Accounts Receivable/Accounts Payable, including: preparing and sending invoices detailing accurate recurring rent and level of care charges
• Collect and record payments in electronic recordkeeping system
• Track and manage aging accounts
• Manage the processing of all invoices, bills, receipts
• Maintain and reconcile petty cash account, including expense reimbursement—including all required documentation and data entry
• Additional administrative and clerical duties as assigned by the Executive Director
• Assisting with setting up long term care insurance billing
• Assistance with ordering supplies for individual departments and/or residents as needed

People Services Support

• Ensure team member information is entered into the human resource information system, both for new and existing team members
• Act as liaison with the home office re: internal communication, personnel document submission and/or upload
• Assist department managers to track staff hours in time and attendance system

Internal Business Development

• Assist in planning and execution of resident, family, and community events
• Provide tours for unscheduled visitors and follow up on lead calls as requested by Executive Director and/or Community Sales Director
• Provide backup assistance with dining service, life engagement, as needed

Successful Behavioral Attributes at Oxford Senior Living

• Humility: Share credit, emphasize team, and define success collectively rather than individually
• Positive Attitude: Display a “can-do” attitude focused on providing solutions
• Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
• Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own

Minimum Qualifications

• High School Diploma or G.E.D.
• Three (3) years of experience managing an administrative/clerical function for a business or providing high level executive support
• Strong proficiency using business software, including but not limited to MS Office and Company designated CRM system

Preferred Qualifications

• Bachelor’s degree in Business Administration or relevant discipline
• Prior experience managing office equipment/supplies for a large business division or corporate office
• Prior accounting experience, specifically AP/AR, budget reconciliation

Physical Working Requirements

• Ability to travel using personal vehicle, including at night
• Able to do occasional lifting of up to 50 pounds
• Able to work flexible schedule, including some early mornings to set up for meetings
• Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change

By joining our team as a Business Office Manager, you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents.

Oxford Senior Living is an Equal Opportunity Employer.