Business Office Manager

Life Care Centers of America; Antioch (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Life Care Centers of America seeks an experienced Business Office Manager to direct the administrative, billing, accounting, and payroll functions of the Business Office in accordance with laws and Life Care's standards.

The role requires an associate degree or equivalent experience, with preference for 2 years in office management and 1 year in post-acute or geriatric care. Expect oversight of staff, budgeting, and ensuring compliance.

Qualifications

• Minimum of an associate's degree or equivalent experience.
• Two (2) years of office management experience preferred.
• One (1) year in post acute care or other geriatric related field preferred.

Responsibilities

• Direct bookkeeping functions: posting payments and charges to patient ledgers.
• Balance daily receipts and evaluate delinquent accounts for collections.
• Maintain facility checkbook and reconcile regularly.
• Manage and oversee patient accounts.
• Recruit, hire, train, and supervise business office staff.
• Operate within budget and ensure cost controls.
• Provide excellent customer service and maintain professionalism.
• Understand and comply with company policies and conduct.

Skills

Bookkeeping

Accounts management

Team leadership

Budgeting

Customer service

Education

Associate degree or equivalent experience

2 years office management experience

1 year in post-acute / geriatric field preferred

Job description

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care's standards.

Education, Experience, And Licensure Requirements

• Minimum of an associate's degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer