Business Office Manager

Ambassador Healthcare; Affton (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Ambassador Healthcare is seeking a Director of Business Office to lead financial and administrative operations at a long-term care facility. You will oversee resident trust accounts, handle payments, and manage banking activities while ensuring accurate records and compliance.

The role requires strong organizational and communication skills, confidentiality, and proficiency with Microsoft Office. Experience in healthcare or long-term care is preferred, with a focus on audits and reporting.

Qualifications

• Requires high school diploma or equivalent; associate degree preferred.
• Minimum 2 years in a healthcare business office setting preferred.
• Strong attention to detail and organizational skills required.
• Excellent communication and interpersonal abilities essential.
• Ability to maintain confidentiality and handle sensitive financial information.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Oversee resident trust accounts, including deposits/withdrawals and record-keeping.
• Receive and process payments for resident care and services, issue receipts, post transactions.
• Manage facility banking activities: deposits, reconciliations, internal controls.
• Prepare and submit administrative/financial reports to management/regulators.
• Assist with accounts payable/receivable and other BOB functions.
• Maintain organized files for audits and inspections.
• Support month-end and year-end financial processes for bookkeeping and billing.

Skills

Attention to detail

Communication skills

Confidentiality

Healthcare experience

Education

High school diploma or equivalent

Associate's degree in business or related field

Tools

Microsoft Office Suite

Job description

Director of Business Office

Join Ambassador Healthcare, a leader in senior living care, as we seek a highly skilled Director of Business Office to lead our financial and administrative operations.

As a key member of our team, the Director of Business Office will oversee resident trust accounts, manage facility banking activities, and support general business operations at our long-term care facility. This role requires a strong understanding of financial record-keeping, as well as exceptional organizational and communication skills.

Key Responsibilities:

• Oversee resident trust accounts, including deposits and withdrawals, and maintain accurate records in compliance with state and federal guidelines.

• Receive and process payments for resident care and services, issuing receipts and posting transactions to resident accounts.

• Manage facility banking activities, including preparing deposits, reconciling bank statements, and ensuring proper internal controls are followed.

• Prepare and submit administrative and financial reports to management and regulatory agencies as required.

• Assist with accounts payable, accounts receivable, and other general business office functions as needed.

• Maintain organized and up-to-date files for audits and inspections.

• Support month-end and year-end financial processes related to facility bookkeeping and billing.

Qualifications:

• High school diploma or equivalent required; associate's degree in business or related field preferred.

• Minimum 2 years of Business Office experience, preferably in a healthcare or long-term care setting.

• Strong attention to detail and organizational skills.

• Excellent communication and interpersonal abilities.

• Ability to maintain confidentiality and handle sensitive financial information.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Work Environment: This position works in a business office within a long-term care facility. Must be able to interact professionally with staff, residents, and outside vendors.