Business Office Director

Atria Senior Living, Inc.; Sacramento (CA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Atria Senior Living, Inc. is seeking a Community Business Director to oversee the community business office, including billing, payroll data, and benefits administration.

You will lead front desk staff, manage collections, and assist the Executive Director with budgets and expenditures. This role requires strong accounting knowledge, communication skills, and the ability to coordinate with residents, families, and employees while ensuring compliance with policies and regulations.

Qualifications

• Associate or bachelor’s degree in Accounting, Business, Finance or a related field with two years of experience in business office functions.
• Three to five years in business office management, finance or accounting preferred.
• Knowledge of general accounting, billing and collections and expense management.
• Knowledge of federal and state employment laws.
• Clear communication and ability to perform under pressure with a positive team orientation.
• Experience with budget analysis and variance reporting.
• Proficient in Microsoft Office and standard office equipment.

Responsabilités

• Manage and supervise business office functions including billing, accounts receivable and payables.
• Oversee front desk/clerical staff scheduling, performance reviews, hiring and discipline.
• Assist Executive Director with billing, expenditures and budgetary matters.
• Direct accounts receivable and pursue unpaid balances.
• Ensure correct coding of accounts payable and accrual of expenses.
• Manage employee data related to payroll, benefits and leave.
• Support month-end close with accruals and analysis of general ledger.
• Serve as manager-on-duty regularly.
• Assist in sales by conducting inquiry tours.
• May drive company vehicle if required.
• Perform other duties as needed.

Connaissances

Business office management

Budget analysis

Communication skills

Team leadership

Payroll and benefits knowledge

Formation

Bachelor’s degree in Accounting, Business, Finance or related field

Outils

Microsoft Office

Description du poste

Responsibilities

The Community Business Director (CBD) is responsible for managing and supervising the business office functions at the community. This position serves as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits. The CBD also coordinates and assists with maintaining accurate employee payroll and benefits data and is expected to be able to explain and instruct employees regarding benefit options.

• Maintains and oversees specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
• Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
• Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances.
• Ensures correct coding of the community’s accounts payable and accrues expenses as needed.
• Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations.
• Primary community responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Works with Executive Director to fully understand operating results and trends.
• Diligently works toward the completion of special projects, request, and assignments as appropriate.
• Serves as the community’s “manager-on-duty” on a regular basis.
• Assists in sales process by conducting inquiry tours as necessary.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as needed and/or assigned.

Qualifications

• Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
• Three (3) to five (5) years in business office management, finance or accounting preferred.
• Working knowledge of general accounting, billing and collections and expense management practices.
• Working knowledge of federal and state employment laws.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
• Able to perform budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.