Business Office Director

COGIR Real Estate; Fresno (CA); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Paid vacation, holidays, and sick time

Employee assistance program

Employee referral program

Job summary

The Windham by Cogir is seeking a Business Office Director to manage the community's business office, including HR, payroll, billing, and operational processes. You will serve as the primary contact for residents, families, and staff on billing and HR questions.

Responsibilities include accounts receivable, contracts, orientation, payroll, and ensuring regulatory compliance. Strong leadership and communication are essential for success in this role.

Qualifications

• High school diploma required; associate degree preferred.
• 3-5 years in business office management, finance, HR, or accounting.
• Experience with CRM systems and MS Office.
• Knowledge of federal and state employment laws.
• Strong communication and accuracy; ability to work evenings/weekends if needed.

Responsibilities

• Produce and manage accounts receivables and assist in month-end closing procedures.
• Manage all residents contracts, execution, and renewals.
• Coordinate new resident orientation and move-in.
• Maintain resident and employee files and regulatory documentation.
• Oversee new hire orientation for staff; HR contact for community.
• Process payroll for the community.
• Assist with budget adherence with Executive Director.
• Direct supervision of front desk staff, including recruiting and training.

Skills

Business office management

Finance

Human resources

Accounting

Education

High School diploma

Associate degree or higher preferred

Tools

CRM software

Microsoft Office

Job description

POSITION SUMMARY

The Business Office Director at The Windham by Cogir manages the business office of the community, coordinating and overseeing all aspects of the community’s human resources, payroll, billing, and operational processes. You will be the primary contact for all residents, families, and staff regarding resident billing and human resources questions.

Description

The Business Office Director at The Windham by Cogir manages the business office of the community, coordinating and overseeing all aspects of the community’s human resources, payroll, billing, and operational processes. You will be the primary contact for all residents, families, and staff regarding resident billing and human resources questions.

Key Responsibilities

• Produce and manage accounts receivables and assist in month-end closing procedures.


• Manage all residents' contracts, execution, and renewals.


• Responsible for all new resident orientation and move-in coordination.


• Manage all resident and employee files, assuming full responsibility for all regulatory guidelines’ forms and documentation for residents and employees.


• Responsible for new hire orientation for all staff.


• Act as human resources contact for the community.


• Produce and manage payroll for the community.


• Work with the Executive Director to ensure the community is within budget.


• Direct oversight over the front desk staff - including recruiting, training, supervision, and staff development.

What We Offer

• Health, Dental, Vision, and Life Insurance.


• 401K with company match.


• Paid Vacation, Holidays, and Sick Leave.


• Employee Assistance Program,


• Generous Employee Referral Program and more.

The Company

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

Requirements

CANDIDATE QUALIFICATIONS

Education

• A High School diploma is required. An associate degree or higher is preferred.

Experience, Competencies, And Skills

• At least 3-5 years of experience in business office management, finance, human resources, or accounting is required.


• Knowledge of various computer systems and CRM software and proficiency in Microsoft Office Suite.


• Working knowledge of federal and state employment laws.


• Working knowledge of general accounting, billing, collections, and expense management.


• Outstanding written and verbal communication skills and a passion for serving seniors.


• A high degree of accuracy in all assignments, ability to manage time effectively, and ability to work independently.


• Employing professional ethics and high integrity.


• Capacity to work evenings and/or weekends when needed (participate in the manager-on-duty rotation).


• Previous experience working in independent living (IL), assisted living (AL), memory care (MC), or senior living is preferred.

Salary Description

$70,000 - $72,000 per year