Business Office Coordinator

Brookdale; Winston-Salem (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for HOURL

Job summary

Brookdale is hiring a Business Office Coordinator for a Memory Care community. You will manage accounts payable/receivable, payroll, onboarding, recruiting, and resident engagement to support daily operations.

Strong data entry and organizational skills are essential for accurate records and timely reporting. Experience with HR processes and associate retention is valued, with opportunities for advancement within Brookdale’s network.

Qualifications

• Experience with AP/AR, payroll and HR duties.
• Degree or equivalent experience preferred.
• Strong organizational and file management skills.

Responsibilities

• Support community operations including accounts payable/receivable and payroll for Brookdale's memory care community.
• Track accounting changes, prepare and record invoices, and assist with new hire documentation and file maintenance.
• Minimum 1–2 years related experience or AA degree preferred; strong attention to detail required.

Skills

Accounts Payable

Accounts Receivable

Payroll

Onboarding

Recruiting

Retention

Human Resources

Resident Engagement

Education

Associate's degree (A. A.) or equivalent

Job description

Job Description

Business Office Coordinator for Memory Care Senior Living Community

Must Have Experience with AP, AR, Payroll, Onboarding, Recruiting, Retention of Associates, Human Resources and Resident Engagement

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Grow your career with Brookdale! Our Business Office Coordinators have opportunities for advancement by exploring a new career in positions such as Business Office Managers, Sales Managers and Executive Directors.

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

• Our business office coordinators provide support to the community, which include accounts receivable, accounts payable, payroll and other human resources related duties.
• You will also track community accounting changes, prepare and record all invoices for the community, assist with new hire documentation as well as organize and maintain personnel, resident, marketing and other files as needed.
• An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred.

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us

Brookdale is a Great Place to Be:

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.