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Business Office Consultant

Evergreen Healthcare Group

Spokane (WA)

On-site

USD 85,000 - 95,000

Full time

3 days ago
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Job summary

Evergreen Healthcare Group is seeking a Business Office Consultant to oversee collection efforts and manage accounts across multiple communities in Oregon. This role involves conducting reviews, coaching community staff on compliance and collection practices, while maintaining high professional standards in business office functions. Applicants should have substantial experience in skilled nursing settings and demonstrate excellent organizational and interpersonal skills.

Benefits

Private Health Care Plan (Medical, Dental, Vision)
Life Insurance
Employee Assistance Program
Training & Development Opportunities

Qualifications

  • Minimum of five years' experience in skilled nursing business office.
  • Excellent communication skills.
  • Strong office organization skills.

Responsibilities

  • Manage and direct collection activities of assigned multi-community area.
  • Conduct monthly A/R Reviews with BOM, ED, and RVP.
  • Act as liaison between communities and billing office.

Skills

Professional standards of business office practice for long term care
Organization skills
Interpersonal skills
Problem-solving skills

Education

Five years experience in skilled nursing business office

Tools

PointClickCare (PCC)

Job description

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Evergreen Healthcare Group provided pay range

This range is provided by Evergreen Healthcare Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $95,000.00/yr

Business Office Consultant - Oregon

$75-90k/year!

Job Summary

Evergreen Healthcare Group is currently seeking a Business Office Consultant for the communities in the state of Oregon to manage, support, and direct the collection activities of his/her assigned multi-Community area with the Regional Vice President (RVP); Administrators and Business Office Managers (BOM). This includes line-by-line Accounts Receivable (A/R) reviews with assigned centers, monthly. The Business Office Consultant assumes the liaison role between the Vancouver Service Office (VSO), Central Billing Office (CBO), and the Community to resolve issues and facilitate collections, refunds, and write-offs.

ESSENTIAL FUNCTIONS:

  • Must have experience using PointClickCare (PCC) software
  • Schedule, organize, and conduct monthly A/R Reviews with BOM, ED, and RVP using aging and reviewing line-by-line, maintaining consistent follow-through on collection goals and documenting collection activity on the collection logs.
  • Assist Community in researching, understanding, and correcting accounts.
  • Write and maintain collection practices specific to their geographic area.
  • Act as liaison between assigned Communities and CBO maintaining productive relationships.
  • Coordinate with the Legal Department regarding the identification of external counsel for specific collection activities of specified accounts.
  • Responsible for the tracking and processing of the fees associated with outside counsel for collection activities for assigned Communities.
  • Participate in Roundtable at the A/R Table.
  • Responsible to verify split bills (in applicable states) is completed timely.
  • Responsible to verify collection logs are completed timely and accurately.


KNOWLEDGE, SKILLS, AND ABILITIES:

  • Working knowledge and ability to apply professional standards of business office practice for long term care.
  • Ability to conduct oneself in a professional, business-like, and responsible manner, and maturity to relate effectively with families and co-workers.
  • Knowledge of current state/federal laws and regulations that apply to management of the business office in long-term care.
  • Sufficient management skills to perform personnel functions and to effectively utilize available resources in performing oversight of A/R.
  • Strong office/desk organizational and interpersonal/teamwork skills to work effectively with colleagues and Communities in the management of A/R processes.
  • Ability to understand and follow written and verbal directions.
  • Carries out duties in accord with the Community mission and philosophy.
  • Demonstrates honesty and integrity in the care and use of Community property and assets.
  • Demonstrates respect for co-workers and responds to needs of families by addressing issues promptly, courteously, and respectfully while complying with Community collection policies.
  • Working knowledge of computers, both hardware and software. Ability to work independently on computer applications with a minimum of supervision/training.
  • Demonstrates ability to prioritize tasks/responsibilities and complete duties/project as assigned.
  • Demonstrates and models positive attitude, cheerfulness, initiative, patience, enthusiasm, and problem-solving skills.
  • Ability to respond to change productively and to handle additional tasks/projects as assigned.
  • Ability to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health.


EDUCATION, LICENSURE, AND EXPERIENCE:

  • Minimum of five (5) years' experience in skilled nursing business office.
  • Excellent organizational skills.
  • Excellent communication skills.


BENEFIT HIGHLIGHTS:

  • Private Health Care Plan (Medical, Dental, Vision)
  • UKG Wallet - Work Today, Get Paid Tomorrow!
  • Life Insurance
  • Employee Assistance Program
  • Training & Development Opportunities


We strive to embody and stand for both a spirit and value system that encourages loyalty, honesty, and a commitment to caring from our belief that people are always the number one priority.

Evergreen Healthcare Group

4601 Northeast 77th Avenue suite 300, Vancouver, WA 98662, USA

Evergreen Healthcare Group is an Equal Opportunity Employer.

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Consulting, Information Technology, and Sales
  • Industries
    Hospitals and Health Care

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