Business Office Associate - Part Time

CarMax Business Services; Greenville (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

CarMax Business Services is looking for a Business Operations Associate in Greenville, South Carolina. In this role, you will ensure smooth store operations by managing sales, auctions, and appraisals, while providing exceptional customer service. Responsibilities include cash management, processing paperwork, and training new associates. Candidates should possess strong organizational skills, multitasking abilities, and proficiency in Microsoft Office. This position requires flexibility in scheduling and a commitment to confidentiality and integrity.

Qualifications

• Proficiency in reading, interpreting, and recording data accurately.
• Ability to lift up to 20 lbs and stay on your feet for extended periods.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting and guiding customers.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions accurately.
• Handle tasks related to cash management and security protocols.
• Train and mentor new associates to support store operations.
• Perform clerical duties while maintaining accuracy.

Skills

Customer service

Attention to detail

Organizational skills

Multitasking

Effective communication

Tools

Microsoft Office

Data entry systems

Job description

7177 - Greenville - 2800 Laurens Rd, Greenville, South Carolina, 29607

Position Overview

As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You’ll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams—all while upholding CarMax’s commitment to transparency and integrity.

Role Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.