Business Office Associate

Lexington Medical Center; West Columbia (SC); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Medical, dental, and life insurance benefits

403(b) match plan

Tuition reimbursement

Short-term and long-term disability coverage

Job summary

Lexington Medical Center is looking for a Physician Network Res Pool PRN Day Shift dedicated to assisting patients, visitors, and providers efficiently. Responsibilities include scheduling appointments, managing medical records, and ensuring a positive patient experience.

The ideal candidate has a High School Diploma or equivalent, along with at least six months of related experience. Benefits commence on day one and include medical and dental insurance, a 403(b) match plan, and tuition reimbursement.

Qualifications

• Minimum 6 months in a related field involving administrative support and customer service activities.
• Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program.

Responsibilities

• Assist patients, visitors, and staff courteously.
• Maintain a positive attitude in communication.
• Perform clerical duties including scheduling and documentation.

Skills

Customer service

Administrative support

Communication

Education

High School Diploma or Equivalent

Job description

Physician Network Res Pool PRN Day Shift

Job Summary: Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.

Minimum Qualifications

• Minimum Education: High School Diploma or Equivalent
• Minimum Years of Experience: 6 months in a related field involving administrative support and customer service activities
• Substitutable Education & Experience: Experience can be substituted for successful completion of a Medical Office Administrative Assistant certificate program
• Required Certifications/Licensure: None.
• Required Training: None.

Essential Functions

• Maintains positive attitude. Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice. Tact is required in all communication and the employee is responsible for harmonious relationships.
• Demonstrates the following:
  • Appropriate communication of information to all ages.
    • Infant - birth to 1 year
    • Child - 1 year through 12 years
    • Adolescent - 13 years through 17 years
    • Adult - 18 years through 65 years
    • Geriatric - over 65 years
  • Responsiveness to all patients and office staff requests.
  • Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.
• Provides/Performs:
  • Communication
    • Telephone (Answer, Transfer)
    • Orders/Messages – Accurate and timely relay of information
  • Scheduling
    • Referrals
    • Appointments
    • Ancillaries
    • Surgeries
    • Hospital Admissions
  • Medical Records
    • Documentation
    • Forms - Chart structure
    • Electronic chart maintenance
    • Image files
    • Faxing
    • Copying
  • Mail – In and Out
  • Office Operations
    • Enter/Verify/Correct patient demographics and insurance information
    • Obtain necessary signatures and consents as appropriate
    • Post charges/payments
    • Collect payment for office visits
    • Daily updates
    • Deposits
    • Maintain cash drawer
    • Screening and collecting unpaid balances
    • Financial counseling when needed
    • Work accounts receivable
    • Precertification/Authorization
• Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning)
  • General Office Equipment, i.e., fax machine, copier, etc.

Duties & Responsibilities

• In-service/Education
  • Department Orientation
  • Annual Training
• Clerical log sheets/audit, Samples, Equipment
• Other
  • Coding
    • E&M / basic visits
    • Office procedures / complex visits
    • Surgeries
    • Hospital Services
    • Correspondence
    • Statistical reports
    • Accounts payable
    • Payroll
    • Chaperone
  • Provides support and guidance for clerical policies and procedures
• All other duties as assigned

Benefits

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Supplemental life insurance available up to 3x salary
• Adoption assistance
• Short-term and long-term disability coverage after 90 days
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer

It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination‑free environment, and to recruit, select, on‑board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee's desires and abilities and the hospital's needs.