Business Office Assistant

Avantara; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Daily pay

Competitive wages

Tuition reimbursement

401K with employer match

Medical, dental, and vision insurance

Short-term and long-term disability

Employee assistance program

Job summary

Avantara Lincoln Park in Chicago is seeking a Business Office Assistant to support the daily accounts receivable workflow for our skilled nursing facility. You will monitor incoming payments, post postings, and help secure revenue through aging analysis and timely reconciliations.

Responsibilities include cash balance reviews, mail sorting, Medicaid voucher processing, and coordinating with billing teams to ensure accurate and compliant billing.

Qualifications

• High school diploma or equivalent required.
• 2 years of experience in a similar position required.
• Experience with accounts receivable or medical billing is helpful.

Responsibilities

• Reviews cash balances daily and corrects mispostings when needed.
• Sorts mail and deposits funds to appropriate accounts.
• Scans Medicaid vouchers and uploads to accounts.
• Completes and batches adjustments and write-offs.
• Supports Medicaid/Hospice billing processes and inquiries.
• Reconciles weekly LTC reports and maintains patient rosters.
• Participates in Medicaid meetings and compliance trainings.
• Supports QAPI initiatives and communicates improvements.

Education

High school diploma or equivalent

Associates degree in related field

Job description

Welcome to Avantara Lincoln Park, a premier skilled nursing and rehabilitation facility located in the heart of Chicago's Lincoln Park neighborhood. At Avantara Lincoln Park, we are committed to providing advanced rehabilitation therapies and exceptional nursing care in a vibrant and historic community setting. Our facility offers personalized care tailored to meet the unique needs of each resident, ensuring both short-term rehabilitation and long-term care residents receive the highest quality of care in a welcoming, supportive environment.

Situated in one of Chicago’s most desirable neighborhoods,Avantara Lincoln Parkprovides an exciting and dynamic workplace, surrounded by the energy of city life, yet nestled within a peaceful residential area. If you are passionate about delivering top-tier healthcare and want to join a team that values compassion and excellence, Avantara Lincoln Park is the perfect place to grow your career.

Summary/Objective:

In keeping with our organization’s goal of improving the lives of the residents we serve; the business office is responsible for ensuring accuracy and efficiency of accounts receivable though appropriate postings and processing. The Business office assistant will monitor incoming payments as well as secure revenue through managing outstanding aging.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Reviews cash balances daily for mispostings, correcting any errors by reversing misposted cash when necessary.

2. Sorts mail and deposits funds received to appropriate accounts.

3. Scans Medicaid vouchers as received and uploads to appropriate accounts.

4. Completes manual coinsurance adjustment batches and any other write-off adjustment batches.

5. Reviews LTC Patient Roster reconciliation report prior to Hospice and Medicaid billing.

6. Generates VA/Hospice billing statements and submits accordingly by the 5th of the month and respond to any VA/Hospice inquiries received.

7. Follows up on Medicaid, Hospice Medicaid, and VA aging and identifies any inconsistencies and resolve them timely to secure payment.

8. Completes redeterminations and submit them as received and communicates with Medicaid caseworkers to ensure the redeterminations are processed.

9. Ensures the completion of the reconciled weekly LTC report by the BOM.

10. Prints and mails RFMS checks as needed and completes and upload RFMS stop payments when necessary.

11. Participates in Medicaid meetings regularly and complete any tasks assigned.

12. Reconciles pending Admit Tracking list monthly and requests any missing admissions packets as needed.

13. Attend and participate in departmental meetings and in-services.

14. Recognize your role as part of the Quality Assurance and Performance Improvement (QAPI) efforts of your organization.

15. Attend trainings to build understanding and capacity to undertake QAPI work.

16. Carry out QAPI roles and responsibilities as assigned.

17. Follow established policies and procedures in support of QAPI efforts.

18. Any noted opportunities for improvement will be shared with leadership in the organization.

19. Communicate to leadership upon witnessing a positive outcome of a QAPI project or detecting barriers preventing project success.

20. Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.

21. Participate in compliance trainings as scheduled and adhere to compliance plan.

Required Education and Experience

• High school diploma or equivalent
• 2 Years of experience in similar position

Preferred Education and Experience

• Associates degree in related field
• 3 years of experience in similar position

We offer great benefits including:

• Daily pay.
• Competitive wages.
• Shift differentials.
• Tuition reimbursement.
• Internal growth opportunities.
• *Medical, dental, and vision insurance options.
• *Short-term and long-term disability insurance options.
• *401K with employer match.
• Employee concierge program.
• Employee assistance program.
• And more!
• *Please note that benefit packages vary based on hours worked.

Located at 1366 W Fullerton Ave, Chicago, IL 60614,Avantara Lincoln Parkis easily accessible via public transportation and major city routes, offering a convenient commute for staff from across the Chicago metro area.

Join our team today and contribute to a facility that is recognized for its commitment to compassionate care and enhancing the lives of our residents in one of the city’s most vibrant neighborhoods.

Avantara Lincoln Parkis an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. When completing this application, you may exclude information that would disclose or reference this information, or any information relating to any other status protected by federal, state, or local law.

Avantara Lincoln Parknever requests or sends money, payment transfers, direct deposit, or Social Security Number (SSN) information as part of their recruitment process.