Business Manager- Lifeline

UCHealth; Aurora (CO); On-site; USD 54,000 - 87,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Tuition reimbursement

Job summary

UCHealth in Aurora, CO seeks a capable professional to oversee service line business operations and project management, reporting on performance across clinical and business facets. The role emphasizes driving improvements and delivering actionable insights to optimize care and efficiency.

The position is onsite with a strong focus on data-driven decision making, financial metrics, collaborative engagement, and process optimization within a senior healthcare operations team.

Qualifications

• Minimum education: Bachelor's degree in a relevant field.
• Preferred: Master's degree in a relevant field.
• Minimum experience: 3 years of healthcare experience with large-scale, complex projects.
• Experience in process facilitation, outcomes reporting and change management.

Responsibilities

• Plans and executes business and clinical projects.
• Develops communication plans to engage key constituents.
• Engages stakeholders in project design.
• Researches barriers to effective service delivery.
• Creates reports monitoring re-engineered processes.
• Translates information needs into actionable reporting tools.
• Assists in data validation.
• Optimizes reporting with aligned data definitions.
• Identifies data gaps and resolves.
• Conducts needs assessment to meet business objectives.
• Recommends improvements to maximize benefits.
• Develops financial metrics reflecting outcomes of improvement work.

Skills

Project management

Stakeholder engagement

Data validation

Reporting

Financial metrics

Change management

Education

Bachelor's degree in relevant field

Master's degree in relevant field

Job description

Description

Location: UCHealth UCHlth Admin 2450 Peoria, US:CO:Aurora
Department: UCHlth Lifeline Crit Care Tran
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $39.32 - $62.90 / hour. Pay is dependent on applicant's relevant experience
This position is an onsite role and does not offer a hybrid or remote option

Summary

Provides oversight of the service lines business operations and oversees business staff and service line project management. Reports on performance indices for business and clinical operations, clinical care management and outcomes reporting. Identifies process improvements and associated revenue and cost savings.

Responsibilities

Plans and executes business and clinical projects. Develops communication plans to engage key constituents. Engages stakeholders in project design.
Researches barriers to effective service delivery. Creates reports that provide monitoring of re‑engineered processes. Translates information needs into actionable reporting tools. Assists in data validation.
Optimizes effective reporting. Ensures that data definitions are in synch. Identifies data gaps and resolves.
Conducts needs assessment and planning to meet business objectives. Recommends improvements to maximize benefits. Develops financial metrics that reflect outcomes of improvement work.

Requirements

Minimum Required Education: Bachelor's degree in relevant field. Preferred: Master's degree in relevant field.
Required Licensure/Certification: None Required.
Minimum Experience: 3 years of healthcare experience, including large scale and complex project management. Experience in process facilitation, outcomes reporting and change management.

At UCHealth, We Improve Lives
Employees are our number one asset.
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

• Performance bonus: UCHealth offers an Annual Performance Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, and financial goals.
• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings

• 403(b) plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
• Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.
• Eligibility for some programs is based on an employee's scheduled work hours.

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.

Who We Are (uchealth.org)