Business Manager - EGP

Bank of America; Northbrook (IL); On-site; USD 39,743 - 61,992; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Incentive plan

Job summary

Bank of America is seeking an EPG Trainee to develop and service financial advisor teams in Northbrook, Illinois. This program prepares candidates to become licensed professionals while engaging clients and implementing marketing strategies.

The ideal applicant will partner with Financial Advisors to enhance the client experience and fulfill regulatory requirements, managing projects and maximizing team productivity. A strong focus on Wealth Management products is essential, along with excellent leadership and communication skills.

This role offers competitive pay and is eligible for an incentive plan tied to performance metrics.

Qualifications

• Must obtain either Series 7 and 66 licenses or Series 7, 63, and 65.
• Understanding of delivering a strong client experience.
• Proven ability to manage risk and make sound decisions.

Responsibilities

• Partner with Financial Advisors to develop and execute the team’s business plan.
• Monitor business performance across key indicators.
• Ensure adherence to regulatory requirements and firm policies.

Skills

Strong leadership abilities

Communication skills

Analytical skills

Understanding of Wealth Management products

Education

High School Diploma, GED, or equivalent

Tools

Salesforce

Job description

EPG Trainee

The EGP Trainee is a training program to develop and prepare candidates to further develop and service the FA Teams client base. The role allows the trainee to become fully licensed and obtain the appropriate designations before taking on the full EGP Specialist role. This position operates in a marketing and sales development role by implementing and executing the Elite Growth Practice.

Core responsibilities include developing and servicing client segments, gathering additional assets from the existing client base, deepening relationships with Merrill partners, coordinating technological support for portfolio analysis, proposals and direct mail campaigns using Salesforce and other tools, providing technical expertise in product areas such as Corporate 401(k), Rule 144, insurance, and Wealth Management Workstation, and providing marketing and organizational support.

Employees are required to study and obtain all required registrations. If the position requires residential mortgage loan origination, employees must register under SAFE Act requirements and pass a background check. Failure to maintain SAFE Act registration may result in disciplinary action up to termination.

Business Manager

The Business Manager role is a key contributor to a Financial Advisor team in creating strategy and ensuring execution related to multiple metrics and priorities across the team’s business plan and goal deliverables. It helps manage the team’s business plan and practice financials, tracks progress with quantifiable business and activity goals, coordinates team assignments, projects and key initiatives, and supports execution of the team’s client service strategy.

Requirements include a thorough knowledge of the Merrill Lynch Wealth Management business, products, general bank policies, and financial/accounting practices. The role may be subject to SAFE Act registration requirements; employees must register and pass background checks if responsible for residential mortgage loans.

Job Responsibilities

• Partner with Financial Advisors and advisory teams to develop, implement and execute the team’s business plan, ensuring alignment with growth objectives and firm priorities.
• Translate strategic goals into actionable initiatives, timelines and performance metrics.
• Monitor business performance across key indicators such as revenue growth, asset flows, client acquisition and adjust strategies to drive results.
• Manage and track practice financials, including revenue, expenses, profitability and budgeting processes.
• Provide insights and report to FAs on business performance, trends and opportunities for growth or efficiency.
• Support resource allocation and capacity planning to optimise team productivity.
• Establish and maintain quantifiable business and activity goals aligned with firm and team objectives.
• Analyse data to identify trends, root causes and business opportunities.
• Develop reporting dashboards and cadence of reviews to ensure accountability and progress tracking.
• Oversee execution of the team’s client service model and experience strategy.
• Ensure consistent delivery of a high‑quality, personalised client experience across all touchpoints.
• Identify opportunities to enhance client engagement, retention and satisfaction.
• Coordinate team assignments, workflow and key initiatives to ensure efficient execution.
• Act as a central point of organisation for projects, ensuring timely delivery and cross‑functional alignment.
• Provide leadership support through delegation, communication and prioritisation of team activities.
• Maintain deep knowledge of wealth management products, services and platforms.
• Support FAs and clients with appropriate product positioning and solutions alignment.
• Act as a subject‑matter resource on firm offerings and capabilities.
• Ensure adherence to regulatory requirements, firm policies and supervisory procedures.
• Proactively identify and mitigate operational, compliance and business risks.
• Support SAFE Act requirements and maintain required registrations and licensing standards.
• Collaborate with internal partners such as banking, lending, operations, compliance and marketing to deliver integrated client solutions.
• Influence outcomes and drive decisions without direct authority using strong communication and relationship management skills.

Required Qualifications

• Either Series 7 and 66 licences or Series 7, 63, and 65 licences; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support. If required licences are not currently held, they must be obtained within a specified timeframe to be eligible for Specialist position.
• Strong leadership abilities, communication, and delegation skills.
• Understanding of delivering a strong overall client experience.
• Thorough knowledge and understanding of the suite of Wealth Management products and services.
• Proven ability to manage risk and make sound decisions by understanding industry regulations, supervisory requirements and policies.
• Strong analytical skills with ability to identify trends, root causes and implement improved processes to increase growth and mitigate risk.
• Ability to influence and demonstrate strong leadership through clear communication and collaboration with partners to make sound decisions with courage and conviction.

Desirable Skills

• Administrative Services
• Customer Experience Improvement
• Project Management
• Sales Performance Management
• Strategy Planning and Development
• Business Acumen
• Business Analytics
• Candidate Screening
• Coaching
• Continuous Improvement
• Account Management
• Process Simplification
• Reporting

Minimum Education Requirement

High School Diploma, GED, or Secondary School or equivalent.

Compensation and Benefits

Pay range: $28.85–$45.00 hourly, based on experience, education and skill set. Eligible for a formulaic incentive plan with monthly, quarterly and annual opportunities tied to defined metrics.

This role is benefits eligible and includes industry‑leading benefits, paid time off and resources to support employees. The position is based in Illinois, USA.