Business Manager

Sonrava Health; Spring Hill (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead daily operations in support of doctors and staff, delivering an exceptional patient experience.

You will oversee patient education and treatment option discussions, verify insurance, collect payments, review business results, and coordinate with providers. The role also leads local marketing initiatives, ensures health and safety compliance, and travels as needed for training.

Qualifications

• Minimum of high school diploma; bachelor's degree preferred.
• 2+ years of leadership/management experience, dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship-building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing concerns and educating treatment options, verifying insurance and collecting payments.
• Regular review of business results, profit and loss management, and strategy development.
• Collaborate with providers and staff to align priorities and tasks.
• Lead strategic local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership/Management

Communication

Customer Service

Team Motivation

Multi-tasking

Education

High school diploma

Bachelor's degree preferred

Job description

Overview

We are looking for a Dental Office Manager to join our team!

As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.