Business Manager

Sonrava Health; Pasadena (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k)

Employee assistance program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the office in day-to-day operations, supporting doctors and staff to deliver an exceptional patient experience.

Responsibilities include improving patient education, verifying insurance, collecting payments, reviewing financial results, and coordinating with providers. The role also involves leading local marketing initiatives and ensuring health and safety compliance, with travel for training as needed.

Qualifications

• Minimum of high school diploma or equivalent.
• 2+ years of leadership/management experience.
• Dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship building and team motivation.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and treatment education.
• Review business results and manage profit and loss to improve performance.
• Collaborate with providers and staff to ensure priorities are communicated.
• Lead local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Job description

We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Benefits For FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.