Business Manager

Sonrava Health; San Leandro (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead the dental office operations and support doctors and staff in delivering an exceptional patient experience.

The role focuses on day-to-day management, patient education, and ensuring smooth practice performance. The ideal candidate has leadership experience, strong communication skills, and a track record of improving office efficiency and patient satisfaction.

Qualifications

• Leadership/management experience required; dental experience preferred.
• Strong communication and customer service to deliver exceptional patient experiences.
• Ability to multitask and stay organized in a fast-paced dental office.

Responsibilities

• Deliver exceptional patient experience by addressing concerns and explaining treatment options.
• Review business results, manage profit and loss, and create improvement plans.
• Collaborate with providers and staff to communicate priorities and tasks.
• Lead local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform duties.

Skills

Leadership/Management experience

Communication skills

Customer service

Organizational skills

Education

High school diploma or equivalent

Bachelor’s degree

Job description

Overview

We are looking for a Dental Office Manager to join our team!

As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Benefits for FT Employees

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.