Business Manager

Pb414; Fayetteville (AR); Hybrid; USD 34,000 - 48,000; Part time

Benefits offered by this job

Flexible time-off

Well-being support

Professional development

Team member discount

Purpose-driven work

Job summary

PB414, a faith-based nonprofit, seeks a part-time Business Manager to support daily operations, communications, and administrative functions. The role reports to the CEO and serves as a central hub across teams, ensuring systems run with excellence.

This position is hybrid (Northwest Arkansas-based preferred) and requires strong organization, proactive mindset, and comfort with Google Workspace. Join a mission-driven team dedicated to growth, trust, honor, servanthood, and excellence.

Qualifications

• Strong alignment with PB414’s mission, values, and faith-based culture.
• Highly organized with exceptional attention to detail.
• Strong written and verbal communication skills.
• Proven ability to manage multiple tasks, priorities, and deadlines.
• Systems-minded with a desire to create structure and efficiency.
• Proactive, solution-oriented, and adaptable.
• Experience with Google Workspace and administrative systems preferred.
• Prior administrative, operations, or office management experience preferred.

Responsibilities

• Hello Email Management: own and manage the organization’s general Hello inbox, routing inquiries.
• Internal Google Drive & Google Admin: maintain files and admin settings.
• Mail Management: oversee general organizational mail distribution.
• Cross-Functional Administrative Support: assist leadership and teams to promote efficiency.
• Payroll Administration: manage timesheets and payroll-related communications.
• Leadership meeting support: attend meetings, document notes, track actions.

Skills

Organized

Communication

Time management

Problem solving

Adaptability

Google Workspace experience

Administrative systems

Tools

Google Workspace

Administrative systems

Job description

Position Title: Business Manager
Reports to: CEO
Position Structure: Part Time Hourly; 10-20 hours per week
Location: Hybrid (Northwest Arkansas-based preferred)
Department: PB414 Shared Services
Pay Range: $25 - 35/hour
ABOUT PURPOSE BRANDS 414
Purpose Brands 414 (PB414) is a faith-based nonprofit organization that creates and stewards redemptive initiatives where people experience dignity, hope, and the love of Jesus.

Through initiatives that currently include Beautiful Lives Thrift Boutique, Bold Lives Men's Thrift, and Thrift Out, we create ministry opportunities that meet tangible needs, restore communities, develop leaders, and faithfully steward resources for lasting Kingdom impact.

Our vision is to see every person flourish in relationship with Jesus.
POSITION PURPOSE
The Business Manager plays a critical role in supporting the day-to-day operations of PB414 by ensuring organizational systems, communication channels, and administrative functions run with excellence and efficiency.
This role serves as a central hub across teams—providing operational, and administrative support while helping maintain structure, organization, and alignment across the organization. This role will help ensure that PB414’s systems and internal processes are streamlined, accurate, and aligned with our values of Growth, Trust, Honor, Servanthood, Excellence.
This is an ideal opportunity for a highly organized, proactive individual who thrives in a fast-paced, purpose-driven environment and enjoys serving others through strong administrative leadership. They are tech-comfortable, excellent at tracking details, and able to work independently while supporting a dynamic and mission-driven team.

PRIMARY RESPONSIBILITIES

Christian Faith & Ministry Responsibilities

• Participate in and lead prayer as part of internal meetings and team gatherings, which may include, depending on your role, L10 meetings, monthly store meetings, and other PB414 meetings.
• Offer to pray with customers and team members when appropriate, providing encouragement and support consistent with the core of PB414’s Christian mission.
• Act as a messenger and teacher of the Christian faith by providing Christ-centered encouragement and guidance to customers and team members, pointing them toward biblical truth and the hope of the Gospel.
• Conduct oneself in a manner consistent with the PB414's statement of faith, values, and expectations.

Shared Mission Responsibilities

• Volunteers are an essential part of the PB414 mission. Every team member is expected to welcome, support, and empower volunteers while providing the leadership and guidance they need to succeed.
• Fundraising is essential to the PB414 mission. Every team member is expected to support and participate in fundraising efforts while helping build awareness, relationships, and support for our mission.

Business Operations & Administration Support

• Hello Email Management: Own and manage the organization’s general Hello inbox, ensuring inquiries are monitored, appropriately routed, and responded to in a timely manner.
• Internal Systems & Tools Management: Provide ongoing administrative support for organizational systems and tools, including account setup, access changes, billing, user administration, and other system-related needs.
• Mail Management: Oversee general organizational mail, including receiving, organizing, and distributing mail to the appropriate individuals or departments.
• Organizational Google Drive & Google Admin: Maintain the organization and structure of company-wide Google Drive files, folders, and documents. Provide ongoing Google Admin support, including user and organizational settings and other administrative functions.
• Cross-Functional Administrative Support: Provide general administrative and operational support to leadership and organizational teams as needed to promote efficient day-to-day operations.
• Payroll Administration: Communicate with Managers on timesheet deadlines by keeping up to date calendar invites and recurring updates to ensure timesheets are approved on time. Review and lock timesheets prior to payroll processing and communicate with the payroll processor regarding payroll-related questions, corrections, and administrative needs.

CULTURE & TEAM CARE

• Team Member Appreciation: Administer the Team Member Appreciation Framework by coordinating monthly birthday and work anniversary notifications to managers, communicating applicable action items, purchasing Visa gift cards, and distributing gifts to managers for team member celebrations.
• Team Member Engagement: Lead and execute team member engagement initiatives, including surveys and feedback channels, to foster a connected, high-performing culture and improve retention.
• Integrated Ministry Development: Support team development by researching and providing referrals for training and professional growth.
• Apparel & Team Member Merchandise: Manage inventory, ordering, organization, and distribution of team member T-shirts and other applicable apparel. Coordinate distribution requests for new hires and team members based on weekly onboarding information.
• Name Tag Management: Coordinate the organization and distribution of team member name tags to the appropriate managers and team members.
• CEO Email & Calendar Management: Manage and organize the CEO’s email inbox and calendar, including prioritizing communications, coordinating meetings, and maintaining an effective schedule.
• Leadership Meeting Support: Attend L10 meetings and other designated leadership meetings as needed, document meeting notes, capture action items, and support follow-through
• Quarterly Projects: Lead and execute quarterly assigned projects and strategic initiatives determined each quarter based on the organization's needs. Driving projects from planning through completion and supporting the organization’s ongoing operational priorities.

QUALIFICATIONS

• Strong alignment with PB414’s mission, values, and faith-based culture
• Highly organized with exceptional attention to detail
• Strong written and verbal communication skills
• Proven ability to manage multiple tasks, priorities, and deadlines
• Systems-minded with a desire to create structure and efficiency
• Proactive, solution-oriented, and adaptable
• Experience with Google Workspace and administrative systems preferred
• Prior administrative, operations, or office management experience preferred

BENEFITS

• Flexible time-off : Holidays that are observed by PB414, Sundays off, PTO reward with tenure
• Work anniversary recognition: Annual gifts to celebrate each year of service
• Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414
• Team member discount: 50% discount with a maximum of $10 per item on purchases across PB414 Initiatives.
• Well-being support: Access to certified counseling services through The Joshua Center
• Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth
• Purpose-driven work: Opportunity to serve within an EOS run, Kingdom-minded marketplace ministry alongside a dedicated, mission-driven team

Please review Purpose Brands 414's Core Values:
Growth: Cultivating a spirit of continuous development and learning, sustaining progress, and multiplying opportunities. Together, we develop, we sustain, we multiply. /// We train and develop team and volunteers. We build to last. We sustain a humble and learning workplace. We seek to expand our capacity, scope, and impact. We improve the practical and spiritual condition of others.
Trust: Foster collaboration, build meaningful relationships, and establish genuine connections. Together, we collaborate, we relate, we connect. /// We foster a better together mindset. We cultivate relationships. We are trustworthy. We care. We practice honesty and integrity.
Honor: Extend grace by demonstrating unconditional positive regard, dignify every interaction, and elevate the worth of each individual. Together, we give grace, we dignify, we elevate. /// We empower positive change while giving grace. We practice UPR and positive intent. We impart dignity. We elevate through active listening. We practice hospitality.
Servanthood: Adopt a humble and selfless heart posture towards others, influence without expecting personal gain or recognition in return, making a positive impact through genuine service. Together, we love, we influence, we are humble. /// We practice servant leadership. We are others focused. We serve without expecting personal gain. We anticipate needs and take initiative. We foster resilience through servanthood.
Excellence: We value excellence in our craft and hold ourselves accountable to the best of our abilities. Together, we are effective, we steward, and we take ownership. /// We communicate and coordinate to champion effectiveness. We steward ourselves, others, and our resources. We cultivate an ownership mindset. We hold ourselves accountable. We do our best.

Please review Purpose Brands 414's Statement of Faith:
There is one God, eternally existing in three co-equal Persons: God the Father, God the Son, and God the Holy Spirit (Romans 8; Ephesians 1:13-14).
God, out of love for His children, sent His son Jesus Christ to show us how to live; He died for our sins, and rose from the dead (1 Corinthians 15:1-8).
The Bible is the inspired Word of God and is the final authority in life and doctrine (2 Timothy 3:16).
Salvation is a free gift of God. The death of Christ on the cross is the only sufficient payment for our sins. All have sinned, but all can be saved. This salvation is available for any who put their trust in Christ as Savior (Romans 3:23, 6:23; John 3:16).
Those trusting Christ should repent of sin, confess that Jesus is Lord, and be reconciled with God (Romans 10:9).
Jesus powerfully brought the Kingdom of God on earth through His life, death, and resurrection; and His Church is called to co-labor with Him to advance His Kingdom (Matthew 4:17; Hebrews 12:28; Matthew 28:18-20).
The victorious, redemptive work of Christ on the cross provides holistic freedom from the power of the enemy (Colossians 1:13-23; Isaiah 53:3-12).
The Church is the body of Christ on earth, empowered by the Holy Spirit to continue the task of reaching the lost and discipling the saved, helping them become fully devoted followers of Christ (Acts 1:4-8, 2:4; Ephesians 4:1-16).
The government and peace of God are ever-increasing through King Jesus (Isaiah 9:7).
Christ will one day return and reign forever with His overcoming bride - the Church (1 Thessalonians 4:13-18).
When we die, we will either be eternally separated from God by sin or eternally with God through faith in Jesus Christ (John 3:16; John 14:1-3; Revelation 20:10, 15).