Business Manager - Dunkin' Donuts Park

Compass Group USA; Clay Arsenal (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy, a leading hospitality organization within Compass Group USA, seeks a Business Manager to oversee daily financial reporting and HR tasks at the Clay Arsenal location. You will partner with operations to meet financial goals, drive improvements, and ensure compliant HR processes.

You will manage weekly forecasts, monthly close tasks, and onboarding for new team members, while supporting employee engagement initiatives and cross-functional collaboration with regional teams.

Qualifications

• Experience in a finance or accounting role is required.
• Experience in a human resources role is required.
• Need high computer literacy and ability to quickly learn new systems/programs.
• Strong proficiency in Microsoft Excel is essential.
• Operational experience in food and beverage is preferred.
• Passion for people, hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.
• Ability to work non-standard hours as dictated by event schedule.

Responsibilities

• Ensure accurate management and reporting of location’s daily financials.
• Manage HR tasks to ensure compliance and operational support.
• Partner with operations to understand financial goals and targets.
• Collaborate with regional teams to aid on-site operations in understanding financial data.
• Update weekly financial forecasts with location leadership.
• Ensure daily sales and labor reporting is accurate and complete.
• Coordinate with departments to gather reports from POS systems.
• Oversee onboarding and orientation for new team members.
• Lead efforts on employee engagement and retention at the location.

Skills

Finance experience

HR experience

Excel proficiency

Hospitality background

Job description

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Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As the Business Manager, you will be responsible for ensuring accurate management and reporting of the location’s daily financials, as well as managing human resources tasks to ensure compliance and operational support.

Responsibilities

• Partner with operations teams to ensure a clear understanding of financial goals and targets on a daily, weekly, monthly, and annual basis.
• Work alongside Regional Operations and Finance teams to help the on-site operations team understand financial data and take action to drive improvements.
• Collaborate with the location business leader to continually refine and update weekly financial forecasts.
• Accurately and completely update daily sales reporting to produce balanced month-end sales reports.
• Work with departments to collect reports from multiple POS systems to ensure accuracy in sales and labor reporting.
• Distribute event-based sales reports to the internal management team and external partners.
• Prepare daily settlement sheets for nonprofit groups and subcontractors.
• Assist the management team with timely reconciliation of timecards, including tip reconciliation.
• Work with the management team to manage accounts receivable, including collecting game-day and past-due payments for suites and catering events.
• Assist Regional Finance with managing an accurate and timely month-end close process.
• Coordinate Temp orders & placements.
• Review & reconcile Temp Worker invoices for accuracy and submit them for payment.
• Partner with department leaders to ensure accurate tip reconciliation from POS to MyStaff.
• Develop and implement recruitment and staffing plans for the location in partnership with on-site managers.
• Ensure that all Levy and legal standards, such as I-9 documentation, are completed in a timely manner.
• Conduct regular audits to verify compliance with policies and procedures.
• Oversee onboarding and orientation training for new team members.
• Lead efforts related to employee engagement and retention at the location.
• Ensure a welcoming and efficient employee check-in experience.
• Partner with the location leadership team to develop and deploy employee engagement action plans.
• Assist managers with employee investigations and progressive discipline procedures as needed, partnering with Regional HR to determine outcomes.
• Move between strategic and operational thinking to effectively execute strategy.
• Perform other duties and responsibilities as assigned.

Skills and Experience

• Experience in a finance or accounting role required.
• Experience in a human resources role required.
• High level of computer literacy with the ability to quickly learn new systems and programs.
• Strong proficiency in Microsoft Excel.
• Operational experience in food and beverage preferred.
• Passion for people, hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.
• Ability to work non-standard hours as dictated by the event schedule.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

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