Business Loan Officer

Faybiz; Fayetteville (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

FBFCU in Fayetteville, NC is seeking an experienced Business Lending Specialist who will source, develop, and close commercial loans across a seven-county footprint. You will represent FBFCU in the local community and promote all products and services while supporting member relationships.

You will lead business development initiatives, assist borrowers through loan applications, coordinate with underwriters, and ensure timely closings while meeting compliance.

Qualifications

• 5-8 years business/commercial lending experience.
• Sales experience and familiarity with banking products.
• Strong communications and leadership abilities.
• Must meet NMLS registration requirements and annual compliance trainings.

Responsibilities

• Lead and execute business development to expand the commercial lending portfolio across the 7-county NC footprint.
• Assist borrowers with loan applications, gather documents, analyze information, and coordinate with underwriters.
• Consult with members on loan options, pricing, and structure; promote FBFCU products.
• Ensure timely closings, monitor compliance, and resolve issues with stakeholders.
• Cross-sell HELOCs, real estate loans, and consumer loans; conduct property inspections as needed.

Skills

Commercial lending

Sales experience

Communication

Leadership

Independent work

Travel readiness

Education

High School or GED

NMLS registration (SAFE Act)

BSA/OFAC/Identity Theft training annually

Tools

Microsoft Office

Job description

Responsible for sourcing, developing, and closing business loans. Represents the credit union in the local community and participates in promoting all products and services and the benefits of FBFCU membership.

Primary Duties and Responsibilities:

• Leads and executes business development initiatives by identifying and pursuing new sales opportunities to expand our business/commercial lending portfolio. The primary focus is our 7-county footprint and secondarily extends to other areas within North Carolina.
• Assists borrowers in completing business loan applications. Gathers necessary loan documents, processes preliminary information, analyzes information and formulates recommendations, collects upfront fees, and submits loan packages to underwriters. Serves as a liaison during the entire borrowing process.
• Consults with current members and prospects on a variety of business loans offerings. Discusses loan alternatives, credit criteria, pricing and structure options, and borrowing requirements.
• Follows up on incomplete applications to offer assistance, answer questions, and determine applicant’s intentions.
• Coordinates with LUCRO underwriters and processors and keeps SVP Credit Administration and the Business Loan Committee (BLC) apprised of the status of every deal.
• Continually follows up with all parties to ensure timely loan closings and resolve any problems while ensuring compliance requirements.
• Cross sells other types of loans including HELOCs, residential real estate loans and consumer loans.
• Conducts property inspections as assigned.
• Assists in completing annual reviews. Gathers all standard documentation and proactively follows up with borrowers to obtain additional information or address any problems.
• Maintains positive working relationships with fellow team members. Presents to frontline staff to ensure they understand pertinent information about business lending and enlists their support to develop new leads. Supports needs outside of business lending, as necessary.
• Monitors business loan portfolio for compliance purposes and serves as key contact for borrowers. At direction of SVP Credit Administration, assists in resolving past due payments, delinquencies, and collection matters.
• Keeps abreast of market conditions and competitors’ products and pricing. Recommends changes to BLC.
• Supports the credit union’s strong relationship building culture through on-going member contact, quality member service, and superior product knowledge.
• Establishes and maintains a network of local business contacts. Regularly attend business networking events.
• Complies with all department and company policies, procedures, and regulations.
• Provides assistance to auditors and examiners, as necessary.
• Other projects and duties as assigned.

Other Duties and Responsibilities:

• The ability to make sound decisions. This may include making on-the-spot decisions regarding transactions; weighing satisfaction issues with the Credit Union’s exposure to loss or fraud and the ability to think through and rationalize decisions.
• Must comply with the Federal Bank Secrecy Act, Anti-Money Laundering & Customer Identification Policy (BSA), the OFAC Policy and the Identity Theft Policy.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Training:

• High School education or GED.
• Must be able to meet the qualifications necessary to be registered with the NMLS under the provisions set forth by the S.A.F.E. Act.
• On an annual basis, it is required to complete mandatory Bank Secrecy Act, OFAC and Red Flag Identity Theft training.

Prior Experience:

• 5-8 years business/commercial lending or related experience.
• Sales experience and familiarization with banking products is preferred.

Interpersonal Skills:

Courtesy, tact, and diplomacy are essential elements of the job. Work involves frequent personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Special Skills and Abilities:

• Effective communication skills both written and verbal and the ability to explain and discuss complex and/or sensitive topics.
• Strong proficiency in all Microsoft Office products.
• Understanding and knowledge of credit union and lending regulations and responsibilities relating to each including a working knowledge of mortgages, liens, and other aspects of the loan collateral perfection.
• Strong knowledge of FBFCU lending products, policies, and procedures.
• Initiative-taker, ability to work independently.
• Leadership abilities.

Physical Demands:

The need for physical stamina is low to moderate. Moderate to significant local travel is required.

Working Conditions:

Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting. May need to work beyond normal working hours, pending organization needs.