Business Lead

Capio Group; California (MO); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Flexible workplace

Work-life balance

Job summary

Capio Group is seeking an experienced Business Lead for a full-time remote position. The successful candidate will be responsible for leading the business process analysis for a new Automation System aimed at enhancing client services. This role requires at least three years of relevant experience, particularly in notary public IT projects and collaborative business assessments. The salary for this position is between $120,000 and $130,000, complemented by flexible workplace benefits and a positive work-life balance.

Qualifications

• Minimum three years experience in business process analysis on notary public IT projects.
• Experience in collaborating on business process assessment and re-engineering.
• Ability to provide client references from applicable projects.

Responsibilities

• Lead requirements gathering and business process analysis.
• Support ongoing project activities including system changes and design.
• Ensure timely development of operations and analysis deliverables.

Skills

Business process analysis

Client relationship management

Collaborative business process assessment

Technical documentation

Job description

Capio Group is looking for an experiencedBusiness Lead! Full-time employee - Remote Salary: $120,000 - $130,000

About Us:

Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Business lead to work as a part of the team to design, develop, test, implement, maintain and support a solution for the client's Automation System. This new Automation System would allow the client to streamline business processes and offer more efficient online services to users. The team will also provide technical expertise across key domains, including enterprise architecture, network infrastructure, database administration, communications systems analysis, application development and programming, quality assurance and validation, training support, and cybersecurity to ensure a secure, scalable, and high-performing system. The Business lead will lead requirements gathering, business and technical process analysis, gap assessments, and documentation to support system design, integration, and validation of business needs throughout the transition.

The duties and responsibilities of the Business Lead include, but are not limited to, the following:

• Serving as the business functional expert in the functional areas of the solution.
• Leading and gathering business functional information and analysis in all discussions and sessions.
• Understanding Notary and Apostille business processes, needs, roles, and responsibilities.
• Being familiar with the client Automation System business rules and functional requirements.
• Leading and gathering business functional information to help resolve system problems and define system changes for client Automation System Solution functionality.
• Supporting ongoing client Automation System project business activities, including but not limited to planning, designing system changes, system processes, application programming interface, and reporting.
• Providing support for analysis of business processes that impact client Automation System solution functionality or data.
• Ensuring timely development and delivery of operations and business analysis deliverables.
• Identifying, and proactively bringing forward, issue resolution options.

Mandatory Experience:

1. Within the last ten (10) years, must have at least three (3) years of experience performing business process analysis on a notary public information technology project involving automating the application, commissioning, and maintenance of notaries.
2. Within the last ten (10) years, must have at least three (3) years of experience with collaborative business process assessment, analysis, writing, and re‑engineering methods and strategies, including business flow diagramming.
3. Must be able to provide a client/user end reference contact information for each applicable project meeting the requirements upon request in the qualification form. In addition, you must be able to submit completed reference forms when requested. Each reference form must be signed by the referenced individual. The reference contact must be a representative of the company for which the project was developed and must have served in a management or supervisory role.

Desirable Experience:

1. Within the last ten (10) years, shall have experience with a government agency IT system that supports third party application programming interface(s).
2. Within the last ten (10) years, shall have at least three (3) years of experience building and maintaining direct relationships with clients, including key internal and external stakeholders, and communicating both verbal and written business process information to stakeholders.
3. Within the last ten (10) years, shall have at least two (2) years of experience on an automation project for a Notary program.
4. Within the last ten (10) years, shall have at least two (2) years of experience on a project that implemented a Qualifying Software Solution that involved integration of system interface(s).

Equal Opportunity Employer:

At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.