Business Intelligence, Specialist

Fayetteville State University; Fayetteville (NC); Presencial; USD 80 000 - 110 000; Tempo integral

Resumo da oferta

Fayetteville State University invites applications for the Business Intelligence, Senior Specialist role within the Division of Enterprise Operations. The position focuses on transforming complex institutional data into meaningful insights, reports, dashboards, and decision-support tools to advance the university’s priorities.

You will lead the design, development, and maintenance of BI solutions that support academic, administrative, financial, and operational functions, collaborating with

Qualificações

• Bachelor’s degree in a related field and five years of BI/data analytics experience.
• Experience designing reports, dashboards, and data visuals for diverse audiences.
• Strong SQL skills and familiarity with BI platforms and data modeling.

Responsabilidades

• Transform complex institutional data into insights, reports, dashboards, and decision-support tools.
• Lead the design, development, and maintenance of BI solutions across academic, admin, financial, and operational functions.
• Collaborate with university leaders, departments, IT teams, and stakeholders to ensure data accuracy, security, and accessibility.
• Analyze trends, develop KPIs, and translate data into actionable recommendations for leadership.

Conhecimentos

BI concepts

SQL queries

Data visualization

Stakeholder comms

Formação académica

Bachelor’s degree

Master’s degree preferred

Ferramentas

BI platforms

Relational databases

Descrição da oferta de emprego

Hiring Range: Commensurate with Education and Experience

Overall Position Competency:

Overall Position Competency: Exempt Professional Staff (EPS)

Primary Purpose of the Organization:

The Division of Enterprise Operations advances Fayetteville State University’s teaching, research, and public-service mission by delivering integrated operational, technological, and service-oriented solutions that enhance the University’s efficiency, sustainability, and student experience. The Division provides strategic leadership and oversight for critical enterprise functions – including Facilities Management, Campus Enterprises, Human Resources, and Information Technology Services ensuring that the campus environment, infrastructure, and business operations support a student-ready, research-supportive, and community-engaged institution.

Through collaborative planning, data-informed decision-making, fiscal stewardship, and continuous improvement, the Division drives operational excellence and fosters a culture of service, innovation, accountability, and inclusion. Its work ensures the stewardship of University assets, compliance with state and UNC System regulations, and the delivery of high-quality services that sustain a safe, accessible, and vibrant learning and working environment for students, faculty, staff, and visitors.

Primary Purpose of the Position:

The Business Intelligence, Senior Specialist plays a pivotal role in advancing the University’s data-informed decision-making, institutional effectiveness, and strategic priorities. The position serves as a senior technical and analytical resource responsible for transforming complex institutional data into meaningful insights, reports, dashboards, and decision-support tools.

The Senior Specialist provides leadership in the design, development, and maintenance of business intelligence and reporting solutions that support academic, administrative, financial, and operational functions. The role requires significant collaboration with university leaders, functional departments, information technology teams, and other stakeholders to identify reporting needs, establish data standards, and ensure the accuracy, consistency, security, and accessibility of institutional information.

The Senior Specialist supports organizational performance by analyzing trends, developing key performance indicators, improving reporting processes, and translating data into clear and actionable recommendations. Through advanced analytics and effective data visualization, the position helps leaders monitor progress, identify opportunities and challenges, allocate resources, and make informed decisions that strengthen institutional outcomes.

Minimum Education And Experience Requirements:

• Bachelor’s degree from an accredited college or university.
• Five years of progressively responsible experience in business intelligence, data analytics, institutional research, reporting, or a related area.
• Experience developing reports, dashboards, and data visualizations using business intelligence or analytics platforms .
• Experience writing SQL queries and working with relational databases.
• Demonstrated experience analyzing complex datasets and communicating findings to technical and nontechnical audiences.
• Working knowledge of data visualization, data modeling, reporting automation, and data-quality practices.

Knowledge, Skills And Abilities:

• Advanced analytical, critical-thinking, and problem-solving skills.
• Strong knowledge of business intelligence concepts and data-visualization best practices.
• Ability to translate complex data into clear findings and practical recommendations.
• Ability to communicate effectively with senior administrators, faculty, staff, and technical professionals.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple projects, priorities, and deadlines independently.
• Ability to exercise sound judgment when working with confidential or sensitive information.
• Strong consultation, collaboration, documentation, and presentation skills.

Preferred Qualifications:

• Master’s degree in a related field.
• Experience working in a college, university, university system, or other educational environment.
• Experience with higher education enterprise systems such as Banner, PeopleSoft, or Workday.
• Experience with cloud-based data platforms, data warehouses, data lakes, or extract-transform-load processes.
• Knowledge of higher education metrics related to enrollment, retention, graduation, student success, financial operations, and workforce planning.
• Familiarity with data governance frameworks and student-data privacy requirements, including FERPA .

Special Instructions To Applicants:

Notice to Applicants:

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date:

Open Until Filled: Yes

Additional Information for Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Required fields are indicated with an asterisk (*).

Optional & Required Documents

Required Documents

• Cover Letter
• Resume/Curriculum Vitae
• Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)

Optional Documents

• Other Document
• Other Documents Continued
• Other Documents Continued.

Constituent Institution of The University of North Carolina.