Business Intelligence Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Philadelphia (Philadelphia County); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Retirement savings

Job summary

URBN Technology seeks a dynamic BI team lead to manage analysts and developers, delivering enterprise-wide reporting and data insights. You will partner with stakeholders across brands to define requirements and ensure timely, accurate analytics.

The role requires strong communication, hands-on SQL, and experience with Qlik Sense/Cloud, Snowflake, and data lineage tools. You will drive documentation, QA, and agile processes while mentoring a diverse team.

Qualifications

• Bachelor's Degree in fields related to retail business, data analytics, marketing analytics or quantitative business analysis or relevant work experience.
• Demonstrated ability to lead BI or Reporting teams and drive analytics initiatives.
• Proficient in communicating insights with concise visuals and narrative.

Responsibilities

• Manage team of administrators and developers - combined off-shore and on-shore
• Provide ongoing support to reporting users across all departments, including off-hours and holidays by setting up an on-call rotation amongst the team members and manager
• Prioritizing work of each member and representing the group in larger meetings
• Develop documentation, QA and JIRA workflow practices for the team
• Conduct requirements definition meetings and support Brands with recommendations
• Coordinate with business intelligence vendors and consultants
• Communicate project updates and status throughout the lifecycle of a project

Skills

Strong communication

Lead BI teams

Analytical skills

Agile mindset

SQL

Education

Bachelor's Degree in related field

Tools

Qlik Sense

Snowflake

Atlan

Strategy Mosaic

Job description

URBN Technology’s Enterprise Data Warehouse is the central hub for all data analysis activities, providing insights and access to information for teams across the enterprise. This is an excellent opportunity to lead the Business Intelligence team and work with stakeholders around the globe. The scope of data is the entire enterprise – all departments. The appetite for information is ever growing and the reporting tools need to stay in step.

This position requires significant attention to detail, as well as constant communication with internal team members. The successful candidate is proactive, creative, and organized. Strong communication skills (written and oral), can work concurrently on multiple projects, works well with others, and learns quickly are other key attributes. Do you find yourself always wanting to learn more about the entire business process, not just a small part? Do you like providing every department with the reports and data needed to make critical decisions? If so, this could be the role for you.

Role Responsibilities

• Manage team of administrators and developers - combined off-shore and on-shore
• Provide ongoing support to reporting users across all departments, including off-hours and holidays by setting up an on-call rotation amongst the team members and manager.
• Prioritizing work of each member and representing the group in larger meetings
• Develop documentation, QA and JIRA workflow practices for the team
• Conduct requirements definition meetings and support Brands with recommendations
• Coordinate with business intelligence vendors and consultants
• Communicate project updates and status throughout the lifecycle of a project

Role Qualifications

• Bachelor's Degree in fields related to retail business, data analytics, marketing analytics or quantitative business analysis or relevant work experience
• Passionate and goal oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
• Communicating effectively with concise insights and/or visualizations utilizing software such as Excel and PowerPoint while partnering collaboratively with colleagues and leaders.
• Exceptional analytical skills
• Ability to identify and effectively resolve challenges and questions
• Agile mindset, flexible and easily adaptable to new challenges
• Prior experience leading Business Intelligence or Reporting Teams

Job Skills

• Several years’ experience developing in Strategy or Qlik Sense / Cloud
• Ability to write SQL queries and read data engineering workflows / data models
• Strong experience with data lineage tooling like Atlan
• Experience with Snowflake Semantic Views or Strategy Mosaic to support LLM ingestion
• Any prior retail experience preferred

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status.

• Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.