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Job Summary:
Auctane is a company passionate about helping businesses deliver efficiently, offering a suite of mailing and shipping software products. They are seeking a Business Intelligence Developer to own the core data services and infrastructure for ShipStation Intelligence, focusing on building a scalable data platform that provides critical insights to merchants.
Responsibilities:
• Collaborate on technical roadmap for ShipStation's core analytics platform: data pipelines, dashboards, visualizations, reports, KPIs, predictive insights, and the underlying data model in BigQuery/Looker.
• Define a compelling platform vision focused on scalability, reliability, data accuracy of complex shipping and business data into simple, actionable insights for merchants.
• Partner with engineering leadership and architects to align the platform roadmap with broader technical initiatives and business capabilities.
• Partner with internal engineering, product, and data science teams to deeply understand their data requirements, pain points, and use cases.
• Use Looker, SQL, and similar tools to analyze usage patterns and shape data-informed product decisions.
• Champion ease-of-use and self-service for merchants with varying levels of data literacy.
• Accountable for the data quality, privacy, traceability, and security.
• Establish mechanisms for monitoring and improving data accuracy, recency, completeness, and consistency.
• Author detailed technical specifications, including data schema designs, and non-functional requirements for the engineering teams.
• Manage the platform backlog, prioritizing technical debt, infrastructure investments, performance improvements, and new platform capabilities.
• Drive the end-to-end lifecycle of platform enhancements, from architectural design through development, release, and post-launch monitoring.
• Collaborate deeply across teams and brands to ensure platform quality, scalability, and adoption.
• Own and enforce data governance policies and the metrics definition framework, ensuring the platform provides a reliable and trusted "single source of truth".
Qualifications:
Required:
• Industry experience with dashboards, self-serve reporting, or embedded analytics features in B2B SaaS.
• Experience working with Looker.
• Proficiency in analyzing data with SQL or Looker to inform product decisions.
• Strong UX instincts and customer-centric mindset for building intuitive and accessible insights.
• Excellent communication and storytelling skills—able to simplify complexity and inspire teams.
Preferred:
• Tableau, Power BI, or embedded analytics platforms experience is nice to have.
• Ability to prioritize initiatives and understand implications across different personas and the broader portfolio.
• Proven ability to develop and maintain collaborative relationships – people want to work with you again.
• Professional experience with supply chain, eCommerce, shipping carriers, WMS, IMS, 3PL, or dropshipping.
• Familiarity with modern data platforms like Snowflake, dbt, and event instrumentation tools.
Company:
Auctane is a team of shipping and software experts with a passion for helping merchants fulfill their most audacious dreams. Founded in 1996, the company is headquartered in Austin, Texas, USA, with a team of 1001-5000 employees. The company is currently Late Stage. Auctane has a track record of offering H1B sponsorships.
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